Identify search not working

backuprepo commented

2025-12-22 06:04:00 +01:00

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Originally created by @damientkyt on GitHub (Oct 24, 2025).

Description of the bug

Identify search in shows/movies does not work. Only showing a blank page. Nothing loads.

Reproduction steps

Select any show or movie
Click on the three dots
Select Identify
Input anything
Click search
Nothing is showing but a blank page

What is the current bug behavior?

Identify search in shows/movies does not work. Only showing a blank page. Nothing loads.

What is the expected correct behavior?

It should search for the correct metadata via given variables

Jellyfin Server version

Master

Specify commit id

No response

Specify unstable release number

No response

Specify version number

10.11.0

Specify the build version

10.11.0

Environment

- OS: LXC
- Jellyfin Data Storage: Local SSD
- Media Storage: Local HDD
- External Integrations: Jellyseerr

Jellyfin logs

logs did not show anything relating to identify

FFmpeg logs

Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @damientkyt on GitHub (Oct 24, 2025). ### Description of the bug <img width="1098" height="606" alt="Image" src="https://github.com/user-attachments/assets/4ae05b8c-9ac4-4f8c-881c-fb57a1fbe9af" /> Identify search in shows/movies does not work. Only showing a blank page. Nothing loads. ### Reproduction steps 1. Select any show or movie 2. Click on the three dots 3. Select Identify 4. Input anything 5. Click search 6. Nothing is showing but a blank page ### What is the current _bug_ behavior? Identify search in shows/movies does not work. Only showing a blank page. Nothing loads. ### What is the expected _correct_ behavior? It should search for the correct metadata via given variables ### Jellyfin Server version Master ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number 10.11.0 ### Specify the build version 10.11.0 ### Environment ```markdown - OS: LXC - Jellyfin Data Storage: Local SSD - Media Storage: Local HDD - External Integrations: Jellyseerr ``` ### Jellyfin logs ```shell logs did not show anything relating to identify ``` ### FFmpeg logs ```shell ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_

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backuprepo commented

2025-12-22 06:04:02 +01:00

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@TRGORE commented on GitHub (Oct 30, 2025):

I have this same issue.

OS: Unraid
JF Data Storage: m2. nvme
Media storage: some on nvme cache, some on hdd array
Ext integrations: jellyseer

Media client without search functionality: Fire Stick HD gen 1 and gen 2, nvidia shield pro.
iOS app searches just fine.

@TRGORE commented on GitHub (Oct 30, 2025): I have this same issue. OS: Unraid JF Data Storage: m2. nvme Media storage: some on nvme cache, some on hdd array Ext integrations: jellyseer Media client without search functionality: Fire Stick HD gen 1 and gen 2, nvidia shield pro. **iOS app searches just fine.**

backuprepo commented

2025-12-22 06:04:05 +01:00

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@LyingCak3 commented on GitHub (Nov 2, 2025):

Having a similar issue but only for collections. Movie identifying works without issue but when I attempt to use identify for collections I get the same blank page.

OS: Rocky 9
Jellyfin Data Storage: Local HDD, ZFS raid10
Media Storage: Local HDD, ZFS raid 10
External Integrations: none
Container: docker.io/jellyfin/jellyfin:latest

@LyingCak3 commented on GitHub (Nov 2, 2025): Having a similar issue but only for collections. Movie identifying works without issue but when I attempt to use identify for collections I get the same blank page. - OS: Rocky 9 - Jellyfin Data Storage: Local HDD, ZFS raid10 - Media Storage: Local HDD, ZFS raid 10 - External Integrations: none - Container: docker.io/jellyfin/jellyfin:latest

backuprepo commented

2025-12-22 06:04:07 +01:00

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@crunchpaste commented on GitHub (Nov 2, 2025):

Having the exact same issue.

OS: Alpine
Data storage: ext4 nvme
Media sorage: mergerfs ext4 hdds
External integrations: none
10.11.1 running on bare metal

@crunchpaste commented on GitHub (Nov 2, 2025): Having the exact same issue. - OS: Alpine - Data storage: ext4 nvme - Media sorage: mergerfs ext4 hdds - External integrations: none - 10.11.1 running on bare metal

backuprepo commented

2025-12-22 06:04:09 +01:00

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@threapUSA commented on GitHub (Nov 7, 2025):

I'm seeing the same; hopefully, I can add value here rather than just saying "me too".
Version: Jellyfin 10.11.0 (EDIT: now updated to 10.11.2; problem remains), running directly on
OS: Linux Mint 21.1 Cinnamon.
Data storage: ext4 nvme SSD mounted as /.
Media storage: ext4 RAID volume

Exactly the same symtom as @damientkyt - it was a google search for what I was seeing that led me to this page.
Searching on the imdb id (e.g. ttxxxxxx) gives the blank Search dialog shown, as does searching on the (in my case, TV show) title.
I'll watch this page in case there's any additional info requested of me.
Apart from this - Jellyfin is working great since I upgraded in-place from the previous version to 10.11.0 a couple of weeks ago!

@threapUSA commented on GitHub (Nov 7, 2025): I'm seeing the same; hopefully, I can add value here rather than just saying "me too". Version: Jellyfin 10.11.0 (EDIT: now updated to 10.11.2; problem remains), running directly on OS: Linux Mint 21.1 Cinnamon. Data storage: ext4 nvme SSD mounted as /. Media storage: ext4 RAID volume Exactly the same symtom as @damientkyt - it was a google search for what I was seeing that led me to this page. Searching on the imdb id (e.g. ttxxxxxx) gives the blank Search dialog shown, as does searching on the (in my case, TV show) title. I'll watch this page in case there's any additional info requested of me. Apart from this - Jellyfin is working great since I upgraded in-place from the previous version to 10.11.0 a couple of weeks ago!

backuprepo commented

2025-12-22 06:04:10 +01:00

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@overdarki commented on GitHub (Nov 10, 2025):

For me too, could not see anything related in the logs.

Version: Docker Image jellyfin/jellyfin:10.11.2 on Synology DSM
Data + Media storage: BTRFS HDD
External integrations: Jellyseer

Tried via Name, IMDB ID and MovieDB ID

@overdarki commented on GitHub (Nov 10, 2025): For me too, could not see anything related in the logs. Version: Docker Image `jellyfin/jellyfin:10.11.2` on Synology DSM Data + Media storage: BTRFS HDD External integrations: Jellyseer Tried via Name, IMDB ID and MovieDB ID

backuprepo commented

2025-12-22 06:04:12 +01:00

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@LyingCak3 commented on GitHub (Nov 10, 2025):

I updated my host machine to Rocky 10 and collecting identifying is working better now. Only thing I can thing of is the version of podman I was using was causing an issue, but the issue appears to be resolved for me at the moment.
I am now using podman version 5.4.0.

@LyingCak3 commented on GitHub (Nov 10, 2025): I updated my host machine to Rocky 10 and collecting identifying is working better now. Only thing I can thing of is the version of podman I was using was causing an issue, but the issue appears to be resolved for me at the moment. I am now using podman version 5.4.0.

backuprepo commented

2025-12-22 06:04:13 +01:00

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@threapUSA commented on GitHub (Nov 14, 2025):

I'm seeing the same; hopefully, I can add value here rather than just saying "me too". Version: Jellyfin 10.11.0 (EDIT: now updated to 10.11.2; problem remains), running directly on OS: Linux Mint 21.1 Cinnamon. Data storage: ext4 nvme SSD mounted as /. Media storage: ext4 RAID volume

Hey Jellyfin gurus, anything more I can do to help nudge this along? Auto-ID is still broken for me, and it's painful having to manually enter metadata and images for every TV episode :)

@threapUSA commented on GitHub (Nov 14, 2025): > I'm seeing the same; hopefully, I can add value here rather than just saying "me too". Version: Jellyfin 10.11.0 (EDIT: now updated to 10.11.2; problem remains), running directly on OS: Linux Mint 21.1 Cinnamon. Data storage: ext4 nvme SSD mounted as /. Media storage: ext4 RAID volume > Hey Jellyfin gurus, anything more I can do to help nudge this along? Auto-ID is still broken for me, and it's painful having to manually enter metadata and images for every TV episode :)

backuprepo commented

2025-12-22 06:04:14 +01:00

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@theguymadmax commented on GitHub (Nov 14, 2025):

I'm seeing the same; hopefully, I can add value here rather than just saying "me too". Version: Jellyfin 10.11.0 (EDIT: now updated to 10.11.2; problem remains), running directly on OS: Linux Mint 21.1 Cinnamon. Data storage: ext4 nvme SSD mounted as /. Media storage: ext4 RAID volume

Hey Jellyfin gurus, anything more I can do to help nudge this along? Auto-ID is still broken for me, and it's painful having to manually enter metadata and images for every TV episode :)

What plugin provider are you using? If it just the default TMDB, then try installing the TVDB metadata provider from Dashboard -> Plugins and set that to the top priority in your library.

@theguymadmax commented on GitHub (Nov 14, 2025): > > I'm seeing the same; hopefully, I can add value here rather than just saying "me too". Version: Jellyfin 10.11.0 (EDIT: now updated to 10.11.2; problem remains), running directly on OS: Linux Mint 21.1 Cinnamon. Data storage: ext4 nvme SSD mounted as /. Media storage: ext4 RAID volume > > Hey Jellyfin gurus, anything more I can do to help nudge this along? Auto-ID is still broken for me, and it's painful having to manually enter metadata and images for every TV episode :) What plugin provider are you using? If it just the default TMDB, then try installing the TVDB metadata provider from Dashboard -> Plugins and set that to the top priority in your library.

backuprepo commented

2025-12-22 06:04:15 +01:00

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@threapUSA commented on GitHub (Nov 14, 2025):

Hey Jellyfin gurus, anything more I can do to help nudge this along? Auto-ID is still broken for me, and it's painful having to manually enter metadata and images for every TV episode :)

What plugin provider are you using? If it just the default TMDB, then try installing the TVDB metadata provider from Dashboard -> Plugins and set that to the top priority in your library.

Interesting. Thanks for your tip. It wasn't the root cause, but it led me to it, so have a virtual beer in gratitude!
I already had the TVDB metadata provider plugin installed. However, that prompted me to look at the library management options for my TV Shows library - and, under each category ("Metadata downloaders (TV Shows/Seasons/Episodes)"), the TVDB one was deselected. In fact, for the "TV Shows" category, no metadata provider was enabled.
Now, I may be clueless and scatterbrained at times, but I certainly never un-checked those. I can only speculate that they were somehow modified in the course of my upgrade from 10.10 to 10.11...? No idea how or why, but I can't think of how else it might have occurred.

Anyway, thanks to your canny suggestion, things now seem to be working again. Thank you!

@threapUSA commented on GitHub (Nov 14, 2025): > > Hey Jellyfin gurus, anything more I can do to help nudge this along? Auto-ID is still broken for me, and it's painful having to manually enter metadata and images for every TV episode :) > > What plugin provider are you using? If it just the default TMDB, then try installing the TVDB metadata provider from Dashboard -> Plugins and set that to the top priority in your library. Interesting. Thanks for your tip. It wasn't the root cause, **but** it led me to it, so have a virtual beer in gratitude! I already had the TVDB metadata provider plugin installed. **However**, that prompted me to look at the library management options for my TV Shows library - and, under each category ("Metadata downloaders (TV Shows/Seasons/Episodes)"), the TVDB one was deselected. In fact, for the "TV Shows" category, **no** metadata provider was enabled. Now, I may be clueless and scatterbrained at times, but I certainly never un-checked those. I can only speculate that they were somehow modified in the course of my upgrade from 10.10 to 10.11...? No idea how or why, but I can't think of how else it might have occurred. Anyway, thanks to your canny suggestion, things now seem to be working again. Thank you!

backuprepo commented

2025-12-22 06:04:16 +01:00

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@overdarki commented on GitHub (Nov 15, 2025):

@threapUSA
Same for me, checked the metadata providers in my library and nothing where selected!
Works fine again for me!

@overdarki commented on GitHub (Nov 15, 2025): @threapUSA Same for me, checked the metadata providers in my library and nothing where selected! Works fine again for me!

backuprepo commented

2025-12-22 06:04:17 +01:00

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@threapUSA commented on GitHub (Nov 16, 2025):

@threapUSA Same for me, checked the metadata providers in my library and nothing where selected! Works fine again for me!

Yay! Glad it solved the problem for you too. OK, anyone coming to this page from a google search in the future - try the above :)

@threapUSA commented on GitHub (Nov 16, 2025): > [@threapUSA](https://github.com/threapUSA) Same for me, checked the metadata providers in my library and nothing where selected! Works fine again for me! Yay! Glad it solved the problem for you too. OK, anyone coming to this page from a google search in the future - try the above :)

backuprepo referenced this issue

2025-12-22 08:38:56 +01:00

[PR #7553] [MERGED] Bump sharpcompress from 0.30.1 to 0.31.0 #11273

backuprepo referenced this issue

2025-12-22 08:40:25 +01:00

[PR #7697] [CLOSED] Bump TMDbLib from 1.9.1 to 1.9.2 #11315