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Movies and TV Shows lose identification #6738

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opened 2025-12-22 04:43:58 +01:00 by backuprepo · 1 comment

backuprepo commented

2025-12-22 04:43:58 +01:00

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Originally created by @ciceroripi on GitHub (Feb 13, 2025).

Description of the bug

Some times a movie or TV show that was already previously identified loses it and all the images.
I feel like it happens when new stuff is added, but not 100% on what triggers it.

If you manually identify again it starts working again.

Reproduction steps

I'm still not sure how to reproduce the error, I just see movies not identified on my library and I have to manually identify them again

What is the current bug behavior?

Instead of keeping the same identification with the images, the movie/TV Show shows unidentified.

What is the expected correct behavior?

Once a movie/TV Show is added it will never lose its identification.

Jellyfin Server version

10.10.0+

Specify commit id

No response

Specify unstable release number

No response

Specify version number

No response

Specify the build version

10.10.5

Environment

- OS: MacOS
- Linux Kernel:
- Virtualization: Docker
- Clients: Any
- Browser: Any
- FFmpeg Version: Any
- Playback Method: Any
- Hardware Acceleration: No
- GPU Model: Intel 4000
- Plugins: none
- Reverse Proxy: none
- Base URL: 
- Networking: Copper
- Storage: External HD

Jellyfin logs

Can't find any that would indicate issues

FFmpeg logs

Can't find any that would indicate issues

Client / Browser logs

No response

Relevant screenshots or videos

No response

Additional information

No response

Originally created by @ciceroripi on GitHub (Feb 13, 2025). ### Description of the bug Some times a movie or TV show that was already previously identified loses it and all the images. I feel like it happens when new stuff is added, but not 100% on what triggers it. If you manually identify again it starts working again. ### Reproduction steps I'm still not sure how to reproduce the error, I just see movies not identified on my library and I have to manually identify them again ### What is the current _bug_ behavior? Instead of keeping the same identification with the images, the movie/TV Show shows unidentified. ### What is the expected _correct_ behavior? Once a movie/TV Show is added it will never lose its identification. ### Jellyfin Server version 10.10.0+ ### Specify commit id _No response_ ### Specify unstable release number _No response_ ### Specify version number _No response_ ### Specify the build version 10.10.5 ### Environment ```markdown - OS: MacOS - Linux Kernel: - Virtualization: Docker - Clients: Any - Browser: Any - FFmpeg Version: Any - Playback Method: Any - Hardware Acceleration: No - GPU Model: Intel 4000 - Plugins: none - Reverse Proxy: none - Base URL: - Networking: Copper - Storage: External HD ``` ### Jellyfin logs ```shell Can't find any that would indicate issues ``` ### FFmpeg logs ```shell Can't find any that would indicate issues ``` ### Client / Browser logs _No response_ ### Relevant screenshots or videos _No response_ ### Additional information _No response_

backuprepo

2025-12-22 04:43:58 +01:00

closed this issue
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backuprepo commented

2025-12-22 04:44:02 +01:00

Author

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@felix920506 commented on GitHub (Feb 14, 2025):

Docker on macOS is not supported by Jellyfin.

@felix920506 commented on GitHub (Feb 14, 2025): Docker on macOS is not supported by Jellyfin.

backuprepo referenced this issue

2025-12-22 08:25:32 +01:00

[PR #6751] [MERGED] Fix DLNA UpdateProfile test #10924

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Reference: starred/jellyfin#6738

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