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System.NullReferenceException raised during library scan #660

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opened 2025-12-21 17:06:30 +01:00 by backuprepo · 2 comments
backuprepo commented 2025-12-21 17:06:30 +01:00
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Originally created by @YanzheL on GitHub (May 1, 2019).

Describe the bug

I use the Official Jellyfin docker image with docker compose.

version: '3.6'
services:
  jellyfin:
    image: jellyfin/jellyfin
    ports:
      - "8096:8096"
    volumes:
      - ./config:/config
      - ./cache:/cache
      - ./netdisk:/media
    restart: always
    devices:
      - /dev/dri/renderD128:/dev/dri/renderD128
      - /dev/dri/card0:/dev/dri/card0
      - /dev/nvidia0:/dev/nvidia0
      - /dev/nvidiactl:/dev/nvidiactl
    environment:
      - UID=0
      - GID=0
      - GIDLIST=1000,44
      - NVIDIA_VISIBLE_DEVICES=all
      - NVIDIA_DRIVER_CAPABILITIES=compute,utility,video
    privileged: true

The server can be reached via hostname:8096 without problem.

During the library scan process, no matter how long I wait, the progress bar just sticks at 86.4%. Only one TV series was shown on the homepage.

The output of docker-compose logs -f shows:

jellyfin_1  | [02:43:28] [INF] Jellyfin version: 10.3.1.0
jellyfin_1  | [02:43:28] [INF] Arguments: ["/jellyfin/jellyfin.dll", "--datadir", "/config", "--cachedir", "/cache", "--ffmpeg", "/usr/local/bin/ffmpeg"]
jellyfin_1  | [02:43:28] [INF] Operating system: Linux
jellyfin_1  | [02:43:28] [INF] Architecture: X64
jellyfin_1  | [02:43:28] [INF] 64-Bit Process: True
jellyfin_1  | [02:43:28] [INF] User Interactive: True
jellyfin_1  | [02:43:28] [INF] Processor count: 12
jellyfin_1  | [02:43:28] [INF] Program data path: /config
jellyfin_1  | [02:43:28] [INF] Web resources path: /jellyfin/jellyfin-web/src
jellyfin_1  | [02:43:28] [INF] Application directory: /jellyfin/
jellyfin_1  | [02:43:28] [INF] Setting cache path to /cache
jellyfin_1  | [02:43:28] [INF] Loading assemblies
jellyfin_1  | [02:43:28] [INF] Loaded assembly OpenSubtitlesHandler, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Open Subtitles/OpenSubtitlesHandler.dll
jellyfin_1  | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.OpenSubtitles, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Open Subtitles/Jellyfin.Plugin.OpenSubtitles.dll
jellyfin_1  | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.PlaybackReporting, Version=3.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Playback Reporting/Jellyfin.Plugin.PlaybackReporting.dll
jellyfin_1  | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.Anime, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Anime/Jellyfin.Plugin.Anime.dll
jellyfin_1  | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.Reports, Version=3.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Reports/Jellyfin.Plugin.Reports.dll
jellyfin_1  | [02:43:28] [INF] Sqlite version: 3.26.0
jellyfin_1  | [02:43:28] [INF] Sqlite compiler options: COMPILER=gcc-5.4.0 20160609,DEFAULT_FOREIGN_KEYS,ENABLE_COLUMN_METADATA,ENABLE_FTS3_PARENTHESIS,ENABLE_FTS4,ENABLE_FTS5,ENABLE_JSON1,ENABLE_RTREE,THREADSAFE=1
jellyfin_1  | [02:43:28] [INF] Default journal_mode for /config/data/users.db is wal
jellyfin_1  | [02:43:28] [INF] PRAGMA synchronous=1
jellyfin_1  | [02:43:28] [INF] Default journal_mode for /config/data/authentication.db is wal
jellyfin_1  | [02:43:28] [INF] PRAGMA synchronous=1
jellyfin_1  | [02:43:28] [INF] Default journal_mode for /config/data/activitylog.db is wal
jellyfin_1  | [02:43:28] [INF] PRAGMA synchronous=1
jellyfin_1  | [02:43:28] [INF] Default journal_mode for /config/data/displaypreferences.db is wal
jellyfin_1  | [02:43:28] [INF] PRAGMA synchronous=1
jellyfin_1  | [02:43:28] [INF] Default journal_mode for /config/data/library.db is wal
jellyfin_1  | [02:43:28] [INF] PRAGMA synchronous=1
jellyfin_1  | [02:43:28] [INF] UserActivityAPI Loaded
jellyfin_1  | [02:43:29] [INF] SkiaSharp version: 1.68.0.0
jellyfin_1  | [02:43:29] [INF] Running startup tasks
jellyfin_1  | [02:43:29] [INF] TaskCleanDb Loaded
jellyfin_1  | [02:43:29] [INF] TaskCleanDb Loaded
jellyfin_1  | [02:43:29] [INF] Daily trigger for Playback Reporting Trim Db set to fire at 05/02/2019 00:00, which is 21:16:30.7494963 from now.
jellyfin_1  | [02:43:29] [INF] Daily trigger for Chapter image extraction set to fire at 05/02/2019 02:00, which is 23:16:30.7462671 from now.
jellyfin_1  | [02:43:29] [INF] FFmpeg validation: Found ffmpeg version 4.0
jellyfin_1  | [02:43:29] [INF] FFmpeg validation: Found suitable ffmpeg version
jellyfin_1  | [02:43:29] [INF] Validating media encoder at /usr/local/bin/ffmpeg
jellyfin_1  | [02:43:29] [INF] Available decoders: ["h264", "h264_cuvid", "hevc", "hevc_cuvid", "mpeg2video", "aac", "ac3", "mp3"]
jellyfin_1  | [02:43:29] [INF] Available encoders: ["libx264", "h264_nvenc", "h264_vaapi", "libx265", "hevc_nvenc", "hevc_vaapi", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "ac3", "libmp3lame", "libopus", "libvorbis", "srt"]
jellyfin_1  | [02:43:29] [INF] Encoder validation complete
jellyfin_1  | [02:43:29] [INF] FFmpeg: Custom: /usr/local/bin/ffmpeg
jellyfin_1  | [02:43:29] [INF] ServerId: 7b9cf4de473649818d64b6e96b88aa29
jellyfin_1  | [02:43:29] [INF] Executed all pre-startup entry points in 0:00:00.1090415
jellyfin_1  | [02:43:29] [INF] Core startup complete
jellyfin_1  | [02:43:29] [INF] EventMonitorEntryPoint Running
jellyfin_1  | [02:43:29] [INF] Sqlite version: 3.26.0
jellyfin_1  | [02:43:29] [INF] Sqlite compiler options: COMPILER=gcc-5.4.0 20160609,DEFAULT_FOREIGN_KEYS,ENABLE_COLUMN_METADATA,ENABLE_FTS3_PARENTHESIS,ENABLE_FTS4,ENABLE_FTS5,ENABLE_JSON1,ENABLE_RTREE,THREADSAFE=1
jellyfin_1  | [02:43:29] [INF] Default journal_mode for /config/data/playback_reporting.db is delete
jellyfin_1  | [02:43:29] [INF] Initialize PlaybackActivity Repository
jellyfin_1  | [02:43:29] [INF] PlaybackActivity table schema OK
jellyfin_1  | [02:43:29] [INF] Expected : datecreated:datetime|userid:text|itemid:text|itemtype:text|itemname:text|playbackmethod:text|clientname:text|devicename:text|playduration:int
jellyfin_1  | [02:43:29] [INF] Received : datecreated:datetime|userid:text|itemid:text|itemtype:text|itemname:text|playbackmethod:text|clientname:text|devicename:text|playduration:int
jellyfin_1  | [02:43:29] [INF] Watching directory /media/episodes
jellyfin_1  | [02:43:29] [INF] Executed all post-startup entry points in 0:00:00.1760986
jellyfin_1  | [02:43:29] [INF] Registering publisher for urn:schemas-upnp-org:device:MediaServer:1 on 10.200.197.2
jellyfin_1  | [02:43:32] [INF] StartupTrigger fired for task: Check for plugin updates
jellyfin_1  | [02:43:32] [INF] Queueing task PluginUpdateTask
jellyfin_1  | [02:43:32] [INF] Executing Check for plugin updates
jellyfin_1  | [02:43:32] [INF] HttpClientManager GET: https://repo.jellyfin.org/releases/plugin/manifest.json
jellyfin_1  | [02:43:39] [INF] Check for plugin updates Completed after 0 minute(s) and 7 seconds
jellyfin_1  | [02:43:39] [INF] ExecuteQueuedTasks
jellyfin_1  | [02:43:42] [INF] WS http://10.245.146.40:8096/embywebsocket?api_key=cc8b7ce7a2bb45f4807003c950c58384&deviceId=TW96aWxsYS81LjAgKFgxMTsgTGludXggeDg2XzY0KSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvNzMuMC4zNjgzLjg2IFNhZmFyaS81MzcuMzZ8MTU1NjEwNzc0NzkxNA11. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36
jellyfin_1  | [02:43:51] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.4737121. http://10.245.146.40:8096/emby/System/Info
jellyfin_1  | [02:43:55] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.3729564. http://10.245.146.40:8096/emby/System/Info
jellyfin_1  | [02:43:58] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.7329607. http://10.245.146.40:8096/emby/system/info/public
jellyfin_1  | [02:44:03] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.8731553. http://10.245.146.40:8096/emby/System/Info
jellyfin_1  | [02:44:03] [INF] WS http://10.245.146.40:8096/embywebsocket?api_key=cc8b7ce7a2bb45f4807003c950c58384&deviceId=TW96aWxsYS81LjAgKFgxMTsgTGludXggeDg2XzY0KSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvNzMuMC4zNjgzLjg2IFNhZmFyaS81MzcuMzZ8MTU1NjEwNzc0NzkxNA11. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36
jellyfin_1  | [02:44:08] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:05.4633358. http://10.245.146.40:8096/emby/System/Info
jellyfin_1  | [02:44:22] [INF] Creating image collage and saving to /cache/temp/9bae6df7529f4796a7b961708ee83aa9.png
jellyfin_1  | [02:44:22] [INF] Completed creation of image collage and saved to /cache/temp/9bae6df7529f4796a7b961708ee83aa9.png
jellyfin_1  | [02:44:23] [INF] Start Proxer... Searching(Narcos)
jellyfin_1  | [02:44:47] [INF] Start AniSearch... Searching(Narcos)
jellyfin_1  | [02:44:56] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.3765521. http://10.245.146.40:8096/emby/System/Info
jellyfin_1  | [02:45:01] [INF] Start AniList... Searching(Narcos)
jellyfin_1  | [02:46:54] [ERR] Error in TheTVDB
jellyfin_1  | System.NullReferenceException: Object reference not set to an instance of an object.
jellyfin_1  |    at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken)
jellyfin_1  |    at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken)
jellyfin_1  |    at TvDbSharper.Clients.SearchClient.SearchSeriesAsync(String value, SearchParameter parameter, CancellationToken cancellationToken)
jellyfin_1  |    at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory)
jellyfin_1  |    at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesProvider.GetSeriesByRemoteId(String id, String idType, String language, CancellationToken cancellationToken)
jellyfin_1  |    at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesProvider.FetchSeriesData(MetadataResult`1 result, String metadataLanguage, Dictionary`2 seriesProviderIds, CancellationToken cancellationToken)
jellyfin_1  |    at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesProvider.GetMetadata(SeriesInfo itemId, CancellationToken cancellationToken)
jellyfin_1  |    at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
jellyfin_1  | [02:46:54] [INF] HttpClientManager GET: https://api.themoviedb.org/3/tv/63351?api_key=4219e299c89411838049ab0dab19ebd5&append_to_response=credits,images,keywords,external_ids,videos,content_ratings&language=en&include_image_language=en,null
jellyfin_1  | [02:46:59] [INF] HttpClientManager GET: https://api.themoviedb.org/3/configuration?api_key=4219e299c89411838049ab0dab19ebd5
jellyfin_1  | [02:47:04] [INF] HttpClientManager GET: https://www.omdbapi.com?apikey=2c9d9507&i=tt2707408&plot=short&tomatoes=true&r=json
jellyfin_1  | [02:47:05] [INF] HttpClientManager GET: https://webservice.fanart.tv/v3/tv/282670?api_key=184e1a2b1fe3b94935365411f919f638
jellyfin_1  | [02:47:11] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/tvposter/narcos-55b8137ddafb2.jpg
jellyfin_1  | [02:47:21] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/hdclearart/narcos-55ec341099b59.png
jellyfin_1  | [02:47:34] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/tvbanner/narcos-5612a2d57ae02.jpg
jellyfin_1  | [02:47:42] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/hdtvlogo/narcos-55d867df26dd3.png
jellyfin_1  | [02:47:56] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/tvthumb/narcos-55d7e8d99c35c.jpg
jellyfin_1  | [02:48:13] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/showbackground/narcos-5ae0a531abf2c.jpg
jellyfin_1  | [02:49:59] [ERR] TvdbSeriesImageProvider failed in GetImageInfos for type Series
jellyfin_1  | System.NullReferenceException: Object reference not set to an instance of an object.
jellyfin_1  |    at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken)
jellyfin_1  |    at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken)
jellyfin_1  |    at TvDbSharper.Clients.SeriesClient.GetImagesAsync(Int32 seriesId, ImagesQuery query, CancellationToken cancellationToken)
jellyfin_1  |    at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory)
jellyfin_1  |    at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
jellyfin_1  |    at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, CancellationToken cancellationToken, IRemoteImageProvider provider, List`1 preferredLanguages, Nullable`1 type)
jellyfin_1  | [02:49:59] [INF] HttpClientManager GET: https://api.themoviedb.org/3/tv/63351?api_key=4219e299c89411838049ab0dab19ebd5&append_to_response=credits,images,keywords,external_ids,videos,content_ratings
[Log.txt](https://github.com/jellyfin/jellyfin/files/3133719/Log.txt)

It seems like network errors caused the System.NullReferenceException.

However, I can still see some new images show up on home page, which means that the container itself can reach the internet.

I changed the network option in docker-compose.yml from

ports:
  - "8096:8096"

to

network_mode: host

Then this issue was solved. Library scanning works fine and finishes in time as expected. New images show up normally.

To Reproduce

  1. Use the docker-compose.yml as shown.
    You can omit the environment and devices section because it is related to nvidia-docker support.
  2. Start the container.
    docker-compose up -d --build
    I cleaned all contents in cache directory before starting the container
  3. Go to Admin Dashboard page.
  4. In Library section, click "scan library" and "Replace all metadata" and toggle Replace existing images.
  5. Now you have a long day to wait for the library scan.
  6. Errors can be seen by docker-compose logs -f.

Expected behavior

Finish the library scan normally.

Logs

Log.txt

Screenshots

System (please complete the following information):

  • OS: Ubuntu 18.04
  • Docker version: 18.09.3, build 774a1f4
  • Browser: Chrome
  • Jellyfin Version: 10.3.1.0
  • Reverse proxy: nginx

Additional context

I also tried to build the docker image byself according to Offical Documentation with the current master head 61d7bed181

But it still shows the same error.

Originally created by @YanzheL on GitHub (May 1, 2019). **Describe the bug** <!-- A clear and concise description of what the bug is. --> I use the Official Jellyfin docker image with docker compose. ```yaml version: '3.6' services: jellyfin: image: jellyfin/jellyfin ports: - "8096:8096" volumes: - ./config:/config - ./cache:/cache - ./netdisk:/media restart: always devices: - /dev/dri/renderD128:/dev/dri/renderD128 - /dev/dri/card0:/dev/dri/card0 - /dev/nvidia0:/dev/nvidia0 - /dev/nvidiactl:/dev/nvidiactl environment: - UID=0 - GID=0 - GIDLIST=1000,44 - NVIDIA_VISIBLE_DEVICES=all - NVIDIA_DRIVER_CAPABILITIES=compute,utility,video privileged: true ``` The server can be reached via hostname:8096 without problem. During the library scan process, no matter how long I wait, the progress bar just sticks at 86.4%. Only one TV series was shown on the homepage. The output of `docker-compose logs -f ` shows: ``` jellyfin_1 | [02:43:28] [INF] Jellyfin version: 10.3.1.0 jellyfin_1 | [02:43:28] [INF] Arguments: ["/jellyfin/jellyfin.dll", "--datadir", "/config", "--cachedir", "/cache", "--ffmpeg", "/usr/local/bin/ffmpeg"] jellyfin_1 | [02:43:28] [INF] Operating system: Linux jellyfin_1 | [02:43:28] [INF] Architecture: X64 jellyfin_1 | [02:43:28] [INF] 64-Bit Process: True jellyfin_1 | [02:43:28] [INF] User Interactive: True jellyfin_1 | [02:43:28] [INF] Processor count: 12 jellyfin_1 | [02:43:28] [INF] Program data path: /config jellyfin_1 | [02:43:28] [INF] Web resources path: /jellyfin/jellyfin-web/src jellyfin_1 | [02:43:28] [INF] Application directory: /jellyfin/ jellyfin_1 | [02:43:28] [INF] Setting cache path to /cache jellyfin_1 | [02:43:28] [INF] Loading assemblies jellyfin_1 | [02:43:28] [INF] Loaded assembly OpenSubtitlesHandler, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Open Subtitles/OpenSubtitlesHandler.dll jellyfin_1 | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.OpenSubtitles, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Open Subtitles/Jellyfin.Plugin.OpenSubtitles.dll jellyfin_1 | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.PlaybackReporting, Version=3.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Playback Reporting/Jellyfin.Plugin.PlaybackReporting.dll jellyfin_1 | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.Anime, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Anime/Jellyfin.Plugin.Anime.dll jellyfin_1 | [02:43:28] [INF] Loaded assembly Jellyfin.Plugin.Reports, Version=3.0.0.0, Culture=neutral, PublicKeyToken=null from /config/plugins/Reports/Jellyfin.Plugin.Reports.dll jellyfin_1 | [02:43:28] [INF] Sqlite version: 3.26.0 jellyfin_1 | [02:43:28] [INF] Sqlite compiler options: COMPILER=gcc-5.4.0 20160609,DEFAULT_FOREIGN_KEYS,ENABLE_COLUMN_METADATA,ENABLE_FTS3_PARENTHESIS,ENABLE_FTS4,ENABLE_FTS5,ENABLE_JSON1,ENABLE_RTREE,THREADSAFE=1 jellyfin_1 | [02:43:28] [INF] Default journal_mode for /config/data/users.db is wal jellyfin_1 | [02:43:28] [INF] PRAGMA synchronous=1 jellyfin_1 | [02:43:28] [INF] Default journal_mode for /config/data/authentication.db is wal jellyfin_1 | [02:43:28] [INF] PRAGMA synchronous=1 jellyfin_1 | [02:43:28] [INF] Default journal_mode for /config/data/activitylog.db is wal jellyfin_1 | [02:43:28] [INF] PRAGMA synchronous=1 jellyfin_1 | [02:43:28] [INF] Default journal_mode for /config/data/displaypreferences.db is wal jellyfin_1 | [02:43:28] [INF] PRAGMA synchronous=1 jellyfin_1 | [02:43:28] [INF] Default journal_mode for /config/data/library.db is wal jellyfin_1 | [02:43:28] [INF] PRAGMA synchronous=1 jellyfin_1 | [02:43:28] [INF] UserActivityAPI Loaded jellyfin_1 | [02:43:29] [INF] SkiaSharp version: 1.68.0.0 jellyfin_1 | [02:43:29] [INF] Running startup tasks jellyfin_1 | [02:43:29] [INF] TaskCleanDb Loaded jellyfin_1 | [02:43:29] [INF] TaskCleanDb Loaded jellyfin_1 | [02:43:29] [INF] Daily trigger for Playback Reporting Trim Db set to fire at 05/02/2019 00:00, which is 21:16:30.7494963 from now. jellyfin_1 | [02:43:29] [INF] Daily trigger for Chapter image extraction set to fire at 05/02/2019 02:00, which is 23:16:30.7462671 from now. jellyfin_1 | [02:43:29] [INF] FFmpeg validation: Found ffmpeg version 4.0 jellyfin_1 | [02:43:29] [INF] FFmpeg validation: Found suitable ffmpeg version jellyfin_1 | [02:43:29] [INF] Validating media encoder at /usr/local/bin/ffmpeg jellyfin_1 | [02:43:29] [INF] Available decoders: ["h264", "h264_cuvid", "hevc", "hevc_cuvid", "mpeg2video", "aac", "ac3", "mp3"] jellyfin_1 | [02:43:29] [INF] Available encoders: ["libx264", "h264_nvenc", "h264_vaapi", "libx265", "hevc_nvenc", "hevc_vaapi", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "ac3", "libmp3lame", "libopus", "libvorbis", "srt"] jellyfin_1 | [02:43:29] [INF] Encoder validation complete jellyfin_1 | [02:43:29] [INF] FFmpeg: Custom: /usr/local/bin/ffmpeg jellyfin_1 | [02:43:29] [INF] ServerId: 7b9cf4de473649818d64b6e96b88aa29 jellyfin_1 | [02:43:29] [INF] Executed all pre-startup entry points in 0:00:00.1090415 jellyfin_1 | [02:43:29] [INF] Core startup complete jellyfin_1 | [02:43:29] [INF] EventMonitorEntryPoint Running jellyfin_1 | [02:43:29] [INF] Sqlite version: 3.26.0 jellyfin_1 | [02:43:29] [INF] Sqlite compiler options: COMPILER=gcc-5.4.0 20160609,DEFAULT_FOREIGN_KEYS,ENABLE_COLUMN_METADATA,ENABLE_FTS3_PARENTHESIS,ENABLE_FTS4,ENABLE_FTS5,ENABLE_JSON1,ENABLE_RTREE,THREADSAFE=1 jellyfin_1 | [02:43:29] [INF] Default journal_mode for /config/data/playback_reporting.db is delete jellyfin_1 | [02:43:29] [INF] Initialize PlaybackActivity Repository jellyfin_1 | [02:43:29] [INF] PlaybackActivity table schema OK jellyfin_1 | [02:43:29] [INF] Expected : datecreated:datetime|userid:text|itemid:text|itemtype:text|itemname:text|playbackmethod:text|clientname:text|devicename:text|playduration:int jellyfin_1 | [02:43:29] [INF] Received : datecreated:datetime|userid:text|itemid:text|itemtype:text|itemname:text|playbackmethod:text|clientname:text|devicename:text|playduration:int jellyfin_1 | [02:43:29] [INF] Watching directory /media/episodes jellyfin_1 | [02:43:29] [INF] Executed all post-startup entry points in 0:00:00.1760986 jellyfin_1 | [02:43:29] [INF] Registering publisher for urn:schemas-upnp-org:device:MediaServer:1 on 10.200.197.2 jellyfin_1 | [02:43:32] [INF] StartupTrigger fired for task: Check for plugin updates jellyfin_1 | [02:43:32] [INF] Queueing task PluginUpdateTask jellyfin_1 | [02:43:32] [INF] Executing Check for plugin updates jellyfin_1 | [02:43:32] [INF] HttpClientManager GET: https://repo.jellyfin.org/releases/plugin/manifest.json jellyfin_1 | [02:43:39] [INF] Check for plugin updates Completed after 0 minute(s) and 7 seconds jellyfin_1 | [02:43:39] [INF] ExecuteQueuedTasks jellyfin_1 | [02:43:42] [INF] WS http://10.245.146.40:8096/embywebsocket?api_key=cc8b7ce7a2bb45f4807003c950c58384&deviceId=TW96aWxsYS81LjAgKFgxMTsgTGludXggeDg2XzY0KSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvNzMuMC4zNjgzLjg2IFNhZmFyaS81MzcuMzZ8MTU1NjEwNzc0NzkxNA11. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36 jellyfin_1 | [02:43:51] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.4737121. http://10.245.146.40:8096/emby/System/Info jellyfin_1 | [02:43:55] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.3729564. http://10.245.146.40:8096/emby/System/Info jellyfin_1 | [02:43:58] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.7329607. http://10.245.146.40:8096/emby/system/info/public jellyfin_1 | [02:44:03] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.8731553. http://10.245.146.40:8096/emby/System/Info jellyfin_1 | [02:44:03] [INF] WS http://10.245.146.40:8096/embywebsocket?api_key=cc8b7ce7a2bb45f4807003c950c58384&deviceId=TW96aWxsYS81LjAgKFgxMTsgTGludXggeDg2XzY0KSBBcHBsZVdlYktpdC81MzcuMzYgKEtIVE1MLCBsaWtlIEdlY2tvKSBDaHJvbWUvNzMuMC4zNjgzLjg2IFNhZmFyaS81MzcuMzZ8MTU1NjEwNzc0NzkxNA11. UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.108 Safari/537.36 jellyfin_1 | [02:44:08] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:05.4633358. http://10.245.146.40:8096/emby/System/Info jellyfin_1 | [02:44:22] [INF] Creating image collage and saving to /cache/temp/9bae6df7529f4796a7b961708ee83aa9.png jellyfin_1 | [02:44:22] [INF] Completed creation of image collage and saved to /cache/temp/9bae6df7529f4796a7b961708ee83aa9.png jellyfin_1 | [02:44:23] [INF] Start Proxer... Searching(Narcos) jellyfin_1 | [02:44:47] [INF] Start AniSearch... Searching(Narcos) jellyfin_1 | [02:44:56] [WRN] HTTP Response 200 to 10.200.197.1. Time (slow): 0:00:04.3765521. http://10.245.146.40:8096/emby/System/Info jellyfin_1 | [02:45:01] [INF] Start AniList... Searching(Narcos) jellyfin_1 | [02:46:54] [ERR] Error in TheTVDB jellyfin_1 | System.NullReferenceException: Object reference not set to an instance of an object. jellyfin_1 | at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken) jellyfin_1 | at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken) jellyfin_1 | at TvDbSharper.Clients.SearchClient.SearchSeriesAsync(String value, SearchParameter parameter, CancellationToken cancellationToken) jellyfin_1 | at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory) jellyfin_1 | at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesProvider.GetSeriesByRemoteId(String id, String idType, String language, CancellationToken cancellationToken) jellyfin_1 | at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesProvider.FetchSeriesData(MetadataResult`1 result, String metadataLanguage, Dictionary`2 seriesProviderIds, CancellationToken cancellationToken) jellyfin_1 | at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesProvider.GetMetadata(SeriesInfo itemId, CancellationToken cancellationToken) jellyfin_1 | at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken) jellyfin_1 | [02:46:54] [INF] HttpClientManager GET: https://api.themoviedb.org/3/tv/63351?api_key=4219e299c89411838049ab0dab19ebd5&append_to_response=credits,images,keywords,external_ids,videos,content_ratings&language=en&include_image_language=en,null jellyfin_1 | [02:46:59] [INF] HttpClientManager GET: https://api.themoviedb.org/3/configuration?api_key=4219e299c89411838049ab0dab19ebd5 jellyfin_1 | [02:47:04] [INF] HttpClientManager GET: https://www.omdbapi.com?apikey=2c9d9507&i=tt2707408&plot=short&tomatoes=true&r=json jellyfin_1 | [02:47:05] [INF] HttpClientManager GET: https://webservice.fanart.tv/v3/tv/282670?api_key=184e1a2b1fe3b94935365411f919f638 jellyfin_1 | [02:47:11] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/tvposter/narcos-55b8137ddafb2.jpg jellyfin_1 | [02:47:21] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/hdclearart/narcos-55ec341099b59.png jellyfin_1 | [02:47:34] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/tvbanner/narcos-5612a2d57ae02.jpg jellyfin_1 | [02:47:42] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/hdtvlogo/narcos-55d867df26dd3.png jellyfin_1 | [02:47:56] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/tvthumb/narcos-55d7e8d99c35c.jpg jellyfin_1 | [02:48:13] [INF] HttpClientManager GET: https://assets.fanart.tv/fanart/tv/282670/showbackground/narcos-5ae0a531abf2c.jpg jellyfin_1 | [02:49:59] [ERR] TvdbSeriesImageProvider failed in GetImageInfos for type Series jellyfin_1 | System.NullReferenceException: Object reference not set to an instance of an object. jellyfin_1 | at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken) jellyfin_1 | at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken) jellyfin_1 | at TvDbSharper.Clients.SeriesClient.GetImagesAsync(Int32 seriesId, ImagesQuery query, CancellationToken cancellationToken) jellyfin_1 | at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory) jellyfin_1 | at MediaBrowser.Providers.TV.TheTVDB.TvdbSeriesImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken) jellyfin_1 | at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, CancellationToken cancellationToken, IRemoteImageProvider provider, List`1 preferredLanguages, Nullable`1 type) jellyfin_1 | [02:49:59] [INF] HttpClientManager GET: https://api.themoviedb.org/3/tv/63351?api_key=4219e299c89411838049ab0dab19ebd5&append_to_response=credits,images,keywords,external_ids,videos,content_ratings [Log.txt](https://github.com/jellyfin/jellyfin/files/3133719/Log.txt) ``` It seems like network errors caused the `System.NullReferenceException`. However, I can still see some new images show up on home page, which means that the container itself can reach the internet. I changed the network option in `docker-compose.yml` from ```yaml ports: - "8096:8096" ``` to ```yaml network_mode: host ``` Then this issue was solved. Library scanning works fine and finishes in time as expected. New images show up normally. **To Reproduce** <!-- Steps to reproduce the behavior: --> 1. Use the `docker-compose.yml` as shown. You can omit the `environment` and `devices` section because it is related to `nvidia-docker` support. 2. Start the container. `docker-compose up -d --build` I cleaned all contents in `cache` directory before starting the container 3. Go to Admin Dashboard page. 4. In Library section, click "scan library" and "Replace all metadata" and toggle `Replace existing images`. 3. Now you have a long day to wait for the library scan. 4. Errors can be seen by `docker-compose logs -f`. **Expected behavior** <!-- A clear and concise description of what you expected to happen. --> Finish the library scan normally. **Logs** <!-- Please paste any log errors. --> [Log.txt](https://github.com/jellyfin/jellyfin/files/3133720/Log.txt) **Screenshots** <!-- If applicable, add screenshots to help explain your problem. --> **System (please complete the following information):** - OS: Ubuntu 18.04 - Docker version: 18.09.3, build 774a1f4 - Browser: Chrome - Jellyfin Version: 10.3.1.0 - Reverse proxy: nginx **Additional context** <!-- Add any other context about the problem here. --> I also tried to build the docker image byself according to [Offical Documentation](https://jellyfin.readthedocs.io/en/latest/administrator-docs/building/) with the current master head 61d7bed18145cd8b56b748a87b9398fb75332044 But it still shows the same error.
backuprepo 2025-12-21 17:06:30 +01:00
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backuprepo commented 2025-12-21 17:06:35 +01:00
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@stale[bot] commented on GitHub (Jul 29, 2019):

Issues go stale after 60d of inactivity. Mark the issue as fresh by adding a comment or commit. Stale issues close after an additional 7d of inactivity. If this issue is safe to close now please do so. If you have any questions you can reach us on Matrix or Social Media.

@stale[bot] commented on GitHub (Jul 29, 2019): Issues go stale after 60d of inactivity. Mark the issue as fresh by adding a comment or commit. Stale issues close after an additional 7d of inactivity. If this issue is safe to close now please do so. If you have any questions you can reach us on [Matrix or Social Media](https://jellyfin.readthedocs.io/en/latest/getting-help/).
backuprepo commented 2025-12-21 17:06:37 +01:00
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@icofans commented on GitHub (Sep 14, 2019):

I meet this problem in Debian9, library scan Stuck in 86%，it looks doesn't work，I just can look many logs like：

[2019-09-14 20:24:26.718 +08:00] [ERR] Error in "TheTVDB"
System.NullReferenceException: Object reference not set to an instance of an object.
   at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken)
   at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken)
   at TvDbSharper.Clients.AuthenticationClient.AuthenticateAsync(AuthenticationData authenticationData, CancellationToken cancellationToken)
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.get_TvDbClient()
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.<>c__DisplayClass18_0.<GetEpisodesPageAsync>b__0()
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory)
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.GetEpisodeTvdbId(Int32 seriesTvdbId, EpisodeQuery episodeQuery, String language, CancellationToken cancellationToken)
   at MediaBrowser.Providers.TV.TheTVDB.TvdbEpisodeProvider.GetMetadata(EpisodeInfo searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
[2019-09-14 20:26:06.902 +08:00] [ERR] Error in "TheTVDB"
System.NullReferenceException: Object reference not set to an instance of an object.
   at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken)
   at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken)
   at TvDbSharper.Clients.AuthenticationClient.AuthenticateAsync(AuthenticationData authenticationData, CancellationToken cancellationToken)
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.get_TvDbClient()
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.<>c__DisplayClass18_0.<GetEpisodesPageAsync>b__0()
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory)
   at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.GetEpisodeTvdbId(Int32 seriesTvdbId, EpisodeQuery episodeQuery, String language, CancellationToken cancellationToken)
   at MediaBrowser.Providers.TV.TheTVDB.TvdbEpisodeProvider.GetMetadata(EpisodeInfo searchInfo, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
@icofans commented on GitHub (Sep 14, 2019): I meet this problem in Debian9, library scan Stuck in 86%，it looks doesn't work，I just can look many logs like： ``` [2019-09-14 20:24:26.718 +08:00] [ERR] Error in "TheTVDB" System.NullReferenceException: Object reference not set to an instance of an object. at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken) at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken) at TvDbSharper.Clients.AuthenticationClient.AuthenticateAsync(AuthenticationData authenticationData, CancellationToken cancellationToken) at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.get_TvDbClient() at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.<>c__DisplayClass18_0.<GetEpisodesPageAsync>b__0() at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory) at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.GetEpisodeTvdbId(Int32 seriesTvdbId, EpisodeQuery episodeQuery, String language, CancellationToken cancellationToken) at MediaBrowser.Providers.TV.TheTVDB.TvdbEpisodeProvider.GetMetadata(EpisodeInfo searchInfo, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken) [2019-09-14 20:26:06.902 +08:00] [ERR] Error in "TheTVDB" System.NullReferenceException: Object reference not set to an instance of an object. at TvDbSharper.Infrastructure.ApiClient.GetResponseAsync(WebRequest httpRequest, CancellationToken cancellationToken) at TvDbSharper.Infrastructure.ApiClient.SendRequestAsync(ApiRequest request, CancellationToken cancellationToken) at TvDbSharper.Clients.AuthenticationClient.AuthenticateAsync(AuthenticationData authenticationData, CancellationToken cancellationToken) at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.get_TvDbClient() at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.<>c__DisplayClass18_0.<GetEpisodesPageAsync>b__0() at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.TryGetValue[T](String key, String language, Func`1 resultFactory) at MediaBrowser.Providers.TV.TheTVDB.TvDbClientManager.GetEpisodeTvdbId(Int32 seriesTvdbId, EpisodeQuery episodeQuery, String language, CancellationToken cancellationToken) at MediaBrowser.Providers.TV.TheTVDB.TvdbEpisodeProvider.GetMetadata(EpisodeInfo searchInfo, CancellationToken cancellationToken) at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken) ```
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