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[Issue]: Clean install of 10.9.2 fails during first scan of media library. #5808
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Reference: starred/jellyfin#5808
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Originally created by @jr253 on GitHub (May 19, 2024).
Please describe your bug
I just started with Jellyfin last weekend. This issue has been occurring on 10.9.1 and now 10.9.2. I did a clean install of 10.8.9 and it does not exhibit the problem. I simply install jellyfin in Container Manager following the instructions from Jellyfin. I go to ip address:8096 and follow the setup wizard. I add a library. Jellyfin starts scanning the library and eventually fails. I have tried this several times from a totally clean install. Tried to work through the issue on the Troubleshooting section of the forum and was recommended to post an issue here. The troubleshooting thread is here: https://forum.jellyfin.org/t-playback-error-on-every-video I had to cut out a chunk of the log to fit it here, but the entire thing is on the forum.
Reproduction Steps
Jellyfin Version
10.9.0
if other:
10.9.2
Environment
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Code of Conduct
@jellyfin-bot commented on GitHub (May 19, 2024):
Hi, it seems like your issue report has the following item(s) that need to be addressed:
This is an automated message, currently under testing. Please file an issue here if you encounter any problems.
@SnX85 commented on GitHub (May 19, 2024):
I have exactly the same issue! Clean install Ubuntu Server 24.04, JellyFin 10.9.1 and 10.9.2 produce the same problem (not using containers or virtualisation). JellyFin 10.8 on Ubuntu Server 23.10 using the same library folders worked fine. For me oom kills the process ffprobe for eating up all 32gb ram when scanning the library. As shown image below 1.9gb ram usage before library scan and when scanning you see it going up until oom kills the process.
Changing Limit concurrent library scanning tasks and Limit simultaneous image encodings from 0 (let JellyFin decide) to something else stops oom killing the process but scanning library still hangs. Turned on debug logging (see attachment). Hope it helps both problems.
Log.txt
@devpatf commented on GitHub (May 19, 2024):
Many seem to have issues with locked database. See #11608 #11589 #11638
@Hunter-Clipper commented on GitHub (May 19, 2024):
I am also having this issue, I can dump my logs if needed.
@MoonOverMiami commented on GitHub (May 23, 2024):
Same. Scan and Search for missing data both hang. Only the first few hundred get set up then it just stops.
10.9.2 is rough. Please release a fix.
@jcaust commented on GitHub (May 23, 2024):
how does this keep getting worse !
ever since the change from channel name human readable to channel id it's been downhill .
ive wasted hours renaming channels in metadata .
and now using jf plugin for tubearchivist , it doesn't even work!
the docs to setup for Synology doesn't make sense and if you follow others guides they are all different .
seriously , if one is using Synology docker, you would think there is an install that just works.
@soakes commented on GitHub (May 25, 2024):
Hi @jr253, I am experencing the exact same issue on
10.9.2using a fresh install with a k8s deploymnet.This restarted 5+ times while scanning large(ish) library, infact it never finishes, just keeps restarting.
I have now reverted back to
10.8.13, zero issues with same library, sucessfully scanned and no restarts.I suspect its the same issue, db's getting busy and causing lock ups like
10.9.1was as you can make it do it even more if you add in some additional plugins like subtitles, it will fallover quicker.10.9.2
10.8.13
@MoonOverMiami commented on GitHub (May 25, 2024):
Is the process to downgrade simply deleting the 10.9.2 container then finding 10.8.13 (where?) and installing it?
@soakes commented on GitHub (May 25, 2024):
Unfortunately no, the db etc gets upgraded and is not compatiable with previous versions.
A clean install is whats required, or grabbing a copy of 10.8.13 db etc before your upgrade (assuming you upgraded), then you would just need the older version on top.
@MoonOverMiami commented on GitHub (May 25, 2024):
So how are all the users who have issues with 10.9.2 getting 10.8.13 to
work? Pardon my ignorance.
On Sat, May 25, 2024, 3:41 PM Simon Oakes @.***> wrote:
@soakes commented on GitHub (May 25, 2024):
@MoonOverMiami in my case, I am just changing the version number in my manifest as the
linuxserver.iojellyfin docker image has the previous versions available. I still have had to rebuild all the jellyfin data/configs (hence fresh/clean install).However on another machine (non k8s) which im moving bits from, to my new k8s clusters. I used a previous backup of
10.8.13when I had to revert back after I upgraded to10.9.1. As this version was "quite" broken and time to find the issue as well as for the devs to fix it, I had to revert back to10.8.13until10.9.2come out. For this, I restored an old VM which had10.8.13installed.I have since upgraded to
10.9.2but still having issues, not half as bad, but still crashing quite oftern. This is why ive now decided to rebuild10.8.13from scratch and will stay on that for a few more versions in10.9.xcomes out so the bugs can be squshed before moving over.@MoonOverMiami commented on GitHub (May 26, 2024):
Sorry, wasn't clear. That's what I meant. A clean install. If I delete the 10.9.2 Jellyfin container I assumed all the data would be deleted including the db.
Where is the previous version repository?
@soakes commented on GitHub (May 26, 2024):
Depends how you have it setup, but typiclaly you have persistent volumes for the db/config, so deleting the container would not touch your db/data/configs etc, only the application/os/container itself.
It doesn't exist, you need to build it from source, all the files are in the main git repo. However, if your using docker, you have a couple options:
@lxne commented on GitHub (May 27, 2024):
I am not entirely sure, but Jellyfin seems to have issues with some special characters in folder and file names since 10.9.x (e.g. '&' or '–', not '-'). In my case, If a folder contains any of those, it won't show up. Or if a file in a folder contains any, the folder shows up as empty, even when there are other files without those special characters.
@MoonOverMiami commented on GitHub (May 28, 2024):
Where are the 'persistent volumes' located and how do I delete them to nuke my JF and install 10.8.13?
I'm done with this update. Just want Jellyfin to work.
@lxne commented on GitHub (May 28, 2024):
I've found a solution for this.
For me, an env variable persisted that should not be there in 10.9.x
https://forum.jellyfin.org/t-solved-issues-with-special-charakters-since-update
@felix920506 commented on GitHub (Sep 1, 2024):
duplicate of #11561
@felix920506 commented on GitHub (Sep 1, 2024):
Please head to our forum or chat rooms for troubleshooting. https://jellyfin.org/contact