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[Issue]: jellyfin-ffmpeg5 - unmet dependencies #5672

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opened 2025-12-22 02:12:11 +01:00 by backuprepo · 4 comments

backuprepo commented

2025-12-22 02:12:11 +01:00

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Originally created by @jershbytes on GitHub (May 8, 2024).

Please describe your bug

When Installing on Noble 24.04 , trying to install the server i get this error.

The following packages have unmet dependencies:
 jellyfin : Depends: jellyfin-ffmpeg5 (>= 5.0.0) but it is not installable
E: Unable to correct problems, you have held broken packages.
ERROR: Failed to install Jellyfin. Use https://jellyfin.org/contact to find us for troubleshooting.

It does prompt that jellyfin-ffmpeg6 can be installed. But even after installing that script still fails.

Reproduction Steps

What I've done

Fresh 24.04 Cloud-init VM on Proxmox
This was part of a script i made and it failed along with running by itself.
I installed jellyfin-ffmpeg6 to see if this would work, but installer still failed.

Jellyfin Version

10.8.13

if other:

No response

Environment

- OS:Ubuntu 24.04
- Linux Kernel: 6.8.0-31-generic
- Virtualization: KVM/Proxmox
- Clients: N/A
- Browser: N/A
- FFmpeg Version: shoudld be 5 but fiails on 6
- Playback Method: N/A
- Hardware Acceleration: N/A
- GPU Model:N/A
- Plugins: N/A
- Reverse Proxy: N/A
- Base URL: N/A
- Networking: N/A
- Storage: N/A

Jellyfin logs

None as this is failing to install.

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

I agree to follow this project's Code of Conduct

Originally created by @jershbytes on GitHub (May 8, 2024). ### Please describe your bug When Installing on Noble 24.04 , trying to install the server i get this error. ``` The following packages have unmet dependencies: jellyfin : Depends: jellyfin-ffmpeg5 (>= 5.0.0) but it is not installable E: Unable to correct problems, you have held broken packages. ERROR: Failed to install Jellyfin. Use https://jellyfin.org/contact to find us for troubleshooting. ``` It does prompt that `jellyfin-ffmpeg6` can be installed. But even after installing that script still fails. ### Reproduction Steps # What I've done - Fresh 24.04 Cloud-init VM on Proxmox - This was part of a script i made and it failed along with running by itself. - I installed jellyfin-ffmpeg6 to see if this would work, but installer still failed. ### Jellyfin Version 10.8.13 ### if other: _No response_ ### Environment ```markdown - OS:Ubuntu 24.04 - Linux Kernel: 6.8.0-31-generic - Virtualization: KVM/Proxmox - Clients: N/A - Browser: N/A - FFmpeg Version: shoudld be 5 but fiails on 6 - Playback Method: N/A - Hardware Acceleration: N/A - GPU Model:N/A - Plugins: N/A - Reverse Proxy: N/A - Base URL: N/A - Networking: N/A - Storage: N/A ``` ### Jellyfin logs ```shell None as this is failing to install. ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct

backuprepo

2025-12-22 02:12:11 +01:00

closed this issue
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backuprepo commented

2025-12-22 02:12:15 +01:00

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@jellyfin-bot commented on GitHub (May 8, 2024):

Hi, it seems like your issue report has the following item(s) that need to be addressed:

You have not filled in the environment completely.

This is an automated message, currently under testing. Please file an issue here if you encounter any problems.

@jellyfin-bot commented on GitHub (May 8, 2024): Hi, it seems like your issue report has the following item(s) that need to be addressed: - You have not filled in the environment completely. This is an automated message, currently under testing. Please file an issue [here](https://github.com/jellyfin/jellyfin-triage-scripts/issues) if you encounter any problems.

backuprepo commented

2025-12-22 02:12:17 +01:00

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Owner

@jershbytes commented on GitHub (May 8, 2024):

Hi, it seems like your issue report has the following item(s) that need to be addressed:

You have not filled in the environment completely.

This is an automated message, currently under testing. Please file an issue here if you encounter any problems.

Updated the fields as I could.

@jershbytes commented on GitHub (May 8, 2024): > Hi, it seems like your issue report has the following item(s) that need to be addressed: > > * You have not filled in the environment completely. > > This is an automated message, currently under testing. Please file an issue [here](https://github.com/jellyfin/jellyfin-triage-scripts/issues) if you encounter any problems. Updated the fields as I could.

backuprepo commented

2025-12-22 02:12:19 +01:00

Author

Owner

@crobibero commented on GitHub (May 8, 2024):

https://github.com/jellyfin/jellyfin/issues/11490

@crobibero commented on GitHub (May 8, 2024): https://github.com/jellyfin/jellyfin/issues/11490

backuprepo commented

2025-12-22 02:12:22 +01:00

Author

Owner

@jershbytes commented on GitHub (May 8, 2024):

#11490

Ahh I see thanks. Will 10.9 have support for noble. I was confused when i read the script and it showed it had support for noble. Thanks for the headup.

@jershbytes commented on GitHub (May 8, 2024): > #11490 Ahh I see thanks. Will 10.9 have support for noble. I was confused when i read the script and it showed it had support for noble. Thanks for the headup.

backuprepo referenced this issue

2025-12-22 08:02:39 +01:00

[PR #5672] [MERGED] ensure only valid images are saved in ItemImageProvider #10419

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Reference: starred/jellyfin#5672

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