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[Issue]: Startup problem jellyfin-web #5258

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opened 2025-12-22 01:24:53 +01:00 by backuprepo · 7 comments
backuprepo commented 2025-12-22 01:24:53 +01:00
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Originally created by @porsevdv on GitHub (Nov 22, 2023).

Please describe your bug

hello everyone, I understand the error is already known, but everything that I found did not help me solve it after starting the service, it takes just a couple of minutes, and the service stops working only if you run it directly from the console.
Method with the command ln -s /usr/share/jellyfin/web /usr/lib/jellyfin/bin/jellyfin-web does not work

Jellyfin Version

10.8.z

if other:

10.8.12

Environment

- Debin
- kernel 6
- GPU Model: intel

Jellyfin logs

[2023-11-21 20:30:23.203 +05:00] [INF] Jellyfin version: "10.8.12"
[2023-11-21 20:30:23.313 +05:00] [INF] Environment Variables: ["[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]"]
[2023-11-21 20:30:23.321 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[2023-11-21 20:30:23.323 +05:00] [INF] Operating system: "Linux"
[2023-11-21 20:30:23.324 +05:00] [INF] Architecture: X64
[2023-11-21 20:30:23.326 +05:00] [INF] 64-Bit Process: True
[2023-11-21 20:30:23.326 +05:00] [INF] User Interactive: True
[2023-11-21 20:30:23.326 +05:00] [INF] Processor count: 4
[2023-11-21 20:30:23.326 +05:00] [INF] Program data path: "/var/lib/jellyfin"
[2023-11-21 20:30:23.326 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web"
[2023-11-21 20:30:23.326 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
[2023-11-21 20:30:23.476 +05:00] [FTL] Unhandled Exception
System.InvalidOperationException: There is an error in XML document (0, 0).
 ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlReader.MoveToContent()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
   at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
   at Jellyfin.Server.Program.StartApp(StartupOptions options)
   at Jellyfin.Server.Program.<Main>(String[] args)
[2023-11-21 20:30:24.678 +05:00] [INF] Jellyfin version: "10.8.12"
[2023-11-21 20:30:24.789 +05:00] [INF] Environment Variables: ["[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]"]
[2023-11-21 20:30:24.797 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[2023-11-21 20:30:24.800 +05:00] [INF] Operating system: "Linux"
[2023-11-21 20:30:24.800 +05:00] [INF] Architecture: X64
[2023-11-21 20:30:24.802 +05:00] [INF] 64-Bit Process: True
[2023-11-21 20:30:24.802 +05:00] [INF] User Interactive: True
[2023-11-21 20:30:24.802 +05:00] [INF] Processor count: 4
[2023-11-21 20:30:24.802 +05:00] [INF] Program data path: "/var/lib/jellyfin"
[2023-11-21 20:30:24.803 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web"
[2023-11-21 20:30:24.803 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
[2023-11-21 20:30:24.948 +05:00] [FTL] Unhandled Exception
System.InvalidOperationException: There is an error in XML document (0, 0).
 ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlReader.MoveToContent()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
   at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
   at Jellyfin.Server.Program.StartApp(StartupOptions options)
   at Jellyfin.Server.Program.<Main>(String[] args)
[2023-11-21 20:30:26.157 +05:00] [INF] Jellyfin version: "10.8.12"
[2023-11-21 20:30:26.269 +05:00] [INF] Environment Variables: ["[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]"]
[2023-11-21 20:30:26.276 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[2023-11-21 20:30:26.278 +05:00] [INF] Operating system: "Linux"
[2023-11-21 20:30:26.279 +05:00] [INF] Architecture: X64
[2023-11-21 20:30:26.281 +05:00] [INF] 64-Bit Process: True
[2023-11-21 20:30:26.281 +05:00] [INF] User Interactive: True
[2023-11-21 20:30:26.281 +05:00] [INF] Processor count: 4
[2023-11-21 20:30:26.281 +05:00] [INF] Program data path: "/var/lib/jellyfin"
[2023-11-21 20:30:26.281 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web"
[2023-11-21 20:30:26.281 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
[2023-11-21 20:30:27.657 +05:00] [INF] Jellyfin version: "10.8.12"
[2023-11-21 20:30:27.769 +05:00] [INF] Environment Variables: ["[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]"]
[2023-11-21 20:30:27.777 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[2023-11-21 20:30:27.779 +05:00] [INF] Operating system: "Linux"
[2023-11-21 20:30:27.780 +05:00] [INF] Architecture: X64
[2023-11-21 20:30:27.782 +05:00] [INF] 64-Bit Process: True
[2023-11-21 20:30:27.782 +05:00] [INF] User Interactive: True
[2023-11-21 20:30:27.782 +05:00] [INF] Processor count: 4
[2023-11-21 20:30:27.782 +05:00] [INF] Program data path: "/var/lib/jellyfin"
[2023-11-21 20:30:27.783 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web"
[2023-11-21 20:30:27.783 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
[2023-11-21 20:30:27.929 +05:00] [FTL] Unhandled Exception
System.InvalidOperationException: There is an error in XML document (0, 0).
 ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlReader.MoveToContent()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
   at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
   at Jellyfin.Server.Program.StartApp(StartupOptions options)
   at Jellyfin.Server.Program.<Main>(String[] args)
[2023-11-21 20:30:29.140 +05:00] [INF] Jellyfin version: "10.8.12"
[2023-11-21 20:30:29.253 +05:00] [INF] Environment Variables: ["[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_USER, jellyfin]"]
[2023-11-21 20:30:29.260 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[2023-11-21 20:30:29.263 +05:00] [INF] Operating system: "Linux"
[2023-11-21 20:30:29.263 +05:00] [INF] Architecture: X64
[2023-11-21 20:30:29.265 +05:00] [INF] 64-Bit Process: True
[2023-11-21 20:30:29.265 +05:00] [INF] User Interactive: True
[2023-11-21 20:30:29.265 +05:00] [INF] Processor count: 4
[2023-11-21 20:30:29.266 +05:00] [INF] Program data path: "/var/lib/jellyfin"
[2023-11-21 20:30:29.266 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web"
[2023-11-21 20:30:29.266 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
[2023-11-21 20:30:29.414 +05:00] [FTL] Unhandled Exception
System.InvalidOperationException: There is an error in XML document (0, 0).
 ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlReader.MoveToContent()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
   at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
   at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
   at Jellyfin.Server.Program.StartApp(StartupOptions options)
   at Jellyfin.Server.Program.<Main>(String[] args)

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2023-11-22 00 00 47
2023-11-22 00 50 16

Code of Conduct

  • I agree to follow this project's Code of Conduct
Originally created by @porsevdv on GitHub (Nov 22, 2023). ### Please describe your bug hello everyone, I understand the error is already known, but everything that I found did not help me solve it after starting the service, it takes just a couple of minutes, and the service stops working only if you run it directly from the console. Method with the command ln -s /usr/share/jellyfin/web /usr/lib/jellyfin/bin/jellyfin-web does not work ### Jellyfin Version 10.8.z ### if other: 10.8.12 ### Environment ```markdown - Debin - kernel 6 - GPU Model: intel ``` ### Jellyfin logs ```shell [2023-11-21 20:30:23.203 +05:00] [INF] Jellyfin version: "10.8.12" [2023-11-21 20:30:23.313 +05:00] [INF] Environment Variables: ["[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]"] [2023-11-21 20:30:23.321 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"] [2023-11-21 20:30:23.323 +05:00] [INF] Operating system: "Linux" [2023-11-21 20:30:23.324 +05:00] [INF] Architecture: X64 [2023-11-21 20:30:23.326 +05:00] [INF] 64-Bit Process: True [2023-11-21 20:30:23.326 +05:00] [INF] User Interactive: True [2023-11-21 20:30:23.326 +05:00] [INF] Processor count: 4 [2023-11-21 20:30:23.326 +05:00] [INF] Program data path: "/var/lib/jellyfin" [2023-11-21 20:30:23.326 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web" [2023-11-21 20:30:23.326 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/" [2023-11-21 20:30:23.476 +05:00] [FTL] Unhandled Exception System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlReader.MoveToContent() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file) at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory) at Jellyfin.Server.Program.StartApp(StartupOptions options) at Jellyfin.Server.Program.<Main>(String[] args) [2023-11-21 20:30:24.678 +05:00] [INF] Jellyfin version: "10.8.12" [2023-11-21 20:30:24.789 +05:00] [INF] Environment Variables: ["[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]"] [2023-11-21 20:30:24.797 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"] [2023-11-21 20:30:24.800 +05:00] [INF] Operating system: "Linux" [2023-11-21 20:30:24.800 +05:00] [INF] Architecture: X64 [2023-11-21 20:30:24.802 +05:00] [INF] 64-Bit Process: True [2023-11-21 20:30:24.802 +05:00] [INF] User Interactive: True [2023-11-21 20:30:24.802 +05:00] [INF] Processor count: 4 [2023-11-21 20:30:24.802 +05:00] [INF] Program data path: "/var/lib/jellyfin" [2023-11-21 20:30:24.803 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web" [2023-11-21 20:30:24.803 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/" [2023-11-21 20:30:24.948 +05:00] [FTL] Unhandled Exception System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlReader.MoveToContent() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file) at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory) at Jellyfin.Server.Program.StartApp(StartupOptions options) at Jellyfin.Server.Program.<Main>(String[] args) [2023-11-21 20:30:26.157 +05:00] [INF] Jellyfin version: "10.8.12" [2023-11-21 20:30:26.269 +05:00] [INF] Environment Variables: ["[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]"] [2023-11-21 20:30:26.276 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"] [2023-11-21 20:30:26.278 +05:00] [INF] Operating system: "Linux" [2023-11-21 20:30:26.279 +05:00] [INF] Architecture: X64 [2023-11-21 20:30:26.281 +05:00] [INF] 64-Bit Process: True [2023-11-21 20:30:26.281 +05:00] [INF] User Interactive: True [2023-11-21 20:30:26.281 +05:00] [INF] Processor count: 4 [2023-11-21 20:30:26.281 +05:00] [INF] Program data path: "/var/lib/jellyfin" [2023-11-21 20:30:26.281 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web" [2023-11-21 20:30:26.281 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/" [2023-11-21 20:30:27.657 +05:00] [INF] Jellyfin version: "10.8.12" [2023-11-21 20:30:27.769 +05:00] [INF] Environment Variables: ["[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]"] [2023-11-21 20:30:27.777 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"] [2023-11-21 20:30:27.779 +05:00] [INF] Operating system: "Linux" [2023-11-21 20:30:27.780 +05:00] [INF] Architecture: X64 [2023-11-21 20:30:27.782 +05:00] [INF] 64-Bit Process: True [2023-11-21 20:30:27.782 +05:00] [INF] User Interactive: True [2023-11-21 20:30:27.782 +05:00] [INF] Processor count: 4 [2023-11-21 20:30:27.782 +05:00] [INF] Program data path: "/var/lib/jellyfin" [2023-11-21 20:30:27.783 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web" [2023-11-21 20:30:27.783 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/" [2023-11-21 20:30:27.929 +05:00] [FTL] Unhandled Exception System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlReader.MoveToContent() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file) at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory) at Jellyfin.Server.Program.StartApp(StartupOptions options) at Jellyfin.Server.Program.<Main>(String[] args) [2023-11-21 20:30:29.140 +05:00] [INF] Jellyfin version: "10.8.12" [2023-11-21 20:30:29.253 +05:00] [INF] Environment Variables: ["[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_USER, jellyfin]"] [2023-11-21 20:30:29.260 +05:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"] [2023-11-21 20:30:29.263 +05:00] [INF] Operating system: "Linux" [2023-11-21 20:30:29.263 +05:00] [INF] Architecture: X64 [2023-11-21 20:30:29.265 +05:00] [INF] 64-Bit Process: True [2023-11-21 20:30:29.265 +05:00] [INF] User Interactive: True [2023-11-21 20:30:29.265 +05:00] [INF] Processor count: 4 [2023-11-21 20:30:29.266 +05:00] [INF] Program data path: "/var/lib/jellyfin" [2023-11-21 20:30:29.266 +05:00] [INF] Web resources path: "/usr/share/jellyfin/web" [2023-11-21 20:30:29.266 +05:00] [INF] Application directory: "/usr/lib/jellyfin/bin/" [2023-11-21 20:30:29.414 +05:00] [FTL] Unhandled Exception System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlReader.MoveToContent() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions() --- End of inner exception stack trace --- at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream) at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file) at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory) at Jellyfin.Server.Program.StartApp(StartupOptions options) at Jellyfin.Server.Program.<Main>(String[] args) ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here ![2023-11-22 00 00 47](https://github.com/jellyfin/jellyfin/assets/55794273/0119eb92-b064-4914-bafc-147065593460) ![2023-11-22 00 50 16](https://github.com/jellyfin/jellyfin/assets/55794273/60cc538a-4fe2-4ecc-810b-530a1bdde9b0) ### Code of Conduct - [X] I agree to follow this project's Code of Conduct
backuprepo 2025-12-22 01:24:53 +01:00
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backuprepo commented 2025-12-22 01:24:57 +01:00
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@felix920506 commented on GitHub (Nov 26, 2023):

Hi, it seems that your config file(s) may be corrupted. While this may indicate a bug in Jellyfin, the info you have provided is insufficient to tell. I will keep this report open for now, but please head to our matrix/discord chatrooms so volunteers can troubleshoot your problem together. https://jellyfin.org/contact

@felix920506 commented on GitHub (Nov 26, 2023): Hi, it seems that your config file(s) may be corrupted. While this may indicate a bug in Jellyfin, the info you have provided is insufficient to tell. I will keep this report open for now, but please head to our matrix/discord chatrooms so volunteers can troubleshoot your problem together. https://jellyfin.org/contact
backuprepo commented 2025-12-22 01:25:01 +01:00
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@JPVenson commented on GitHub (Nov 29, 2023):

However i agree that JF either should print a more verbose and concrete message or try to heal the configuration if possible and if not should print another verbose message.

@JPVenson commented on GitHub (Nov 29, 2023): However i agree that JF either should print a more verbose and concrete message or try to heal the configuration if possible and if not should print another verbose message.
backuprepo commented 2025-12-22 01:25:03 +01:00
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@jellyfin-bot commented on GitHub (Mar 29, 2024):

This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs.

If you have any questions you can use one of several ways to contact us.

@jellyfin-bot commented on GitHub (Mar 29, 2024): This issue has gone 120 days without an update and will be closed within 21 days if there is no new activity. To prevent this issue from being closed, please confirm the issue has not already been fixed by providing updated examples or logs. If you have any questions you can use one of several ways to [contact us](https://jellyfin.org/contact).
backuprepo commented 2025-12-22 01:25:04 +01:00
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@jellyfin-bot commented on GitHub (Apr 19, 2024):

This issue was closed due to inactivity.

@jellyfin-bot commented on GitHub (Apr 19, 2024): This issue was closed due to inactivity.
backuprepo commented 2025-12-22 01:25:06 +01:00
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@CyferShepard commented on GitHub (May 12, 2024):

Hi Im also having this issue, my OS drive ran out of space which then seems to have triggered this error, im running Jellyfin in Docker V.10.8.13, freeing up space didnt fix the problem

@CyferShepard commented on GitHub (May 12, 2024): Hi Im also having this issue, my OS drive ran out of space which then seems to have triggered this error, im running Jellyfin in Docker V.10.8.13, freeing up space didnt fix the problem
backuprepo commented 2025-12-22 01:25:08 +01:00
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@JPVenson commented on GitHub (May 12, 2024):

@CyferShepard once the config is corrupted, you have to either delete the file so jellyfin can restore it with default values or replace it from your backup.

@JPVenson commented on GitHub (May 12, 2024): @CyferShepard once the config is corrupted, you have to either delete the file so jellyfin can restore it with default values or replace it from your backup.
backuprepo commented 2025-12-22 01:25:11 +01:00
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@CyferShepard commented on GitHub (May 12, 2024):

Thanks @JPVenson , managed to figure that out, just was stuck on how to access the docker volume, eventually i got it mounted on another container and was able to repair it

@CyferShepard commented on GitHub (May 12, 2024): Thanks @JPVenson , managed to figure that out, just was stuck on how to access the docker volume, eventually i got it mounted on another container and was able to repair it
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