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[Issue]: .ass: Invalid data found when processing input #4663

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opened 2025-12-22 00:27:23 +01:00 by backuprepo · 1 comment

backuprepo commented

2025-12-22 00:27:23 +01:00

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Originally created by @Hcczz on GitHub (Feb 23, 2023).

Please describe your bug

ass file.zip

Jellyfin Version

10.8.0

if other:

No response

Environment

- OS:
- Virtualization:
- Clients:
- Browser:
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- Plugins:
- Reverse Proxy:
- Base URL:
- Networking:
- Storage:

Jellyfin logs

file:/mnt/disk4/4T-2/心理测量者 (2012)/Season 1/心理测量者 - S01E01 - 犯罪指数.ass: Invalid data found when processing input
[20:58:27] [ERR] [40] MediaBrowser.Providers.MediaInfo.SubtitleResolver: Error getting external streams from /mnt/disk4/4T-2/心理测量者 (2012)/Season 1/心理测量者 - S01E01 - 犯罪指数.ass
MediaBrowser.Common.FfmpegException: ffprobe failed - streams and format are both null.
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, Boolean forceEnableLogging, CancellationToken cancellationToken)
   at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, Boolean forceEnableLogging, CancellationToken cancellationToken)
   at MediaBrowser.Providers.MediaInfo.MediaInfoResolver.GetExternalStreamsAsync(Video video, Int32 startIndex, IDirectoryService directoryService, Boolean clearCache, CancellationToken cancellationToken)
[20:58:32] [INF] [40] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Started library sync
[20:58:32] [INF] [40] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Library Sync: Updated 1 items
[20:58:32] [INF] [40] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Finished library sync, taking 00:00:00.0831509

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

Code of Conduct

I agree to follow this project's Code of Conduct

Originally created by @Hcczz on GitHub (Feb 23, 2023). ### Please describe your bug [ass file.zip](https://github.com/jellyfin/jellyfin/files/10813740/ass.file.zip) ### Jellyfin Version 10.8.0 ### if other: _No response_ ### Environment ```markdown - OS: - Virtualization: - Clients: - Browser: - FFmpeg Version: - Playback Method: - Hardware Acceleration: - Plugins: - Reverse Proxy: - Base URL: - Networking: - Storage: ``` ### Jellyfin logs ```shell file:/mnt/disk4/4T-2/心理测量者 (2012)/Season 1/心理测量者 - S01E01 - 犯罪指数.ass: Invalid data found when processing input [20:58:27] [ERR] [40] MediaBrowser.Providers.MediaInfo.SubtitleResolver: Error getting external streams from /mnt/disk4/4T-2/心理测量者 (2012)/Season 1/心理测量者 - S01E01 - 犯罪指数.ass MediaBrowser.Common.FfmpegException: ffprobe failed - streams and format are both null. at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, Boolean forceEnableLogging, CancellationToken cancellationToken) at MediaBrowser.MediaEncoding.Encoder.MediaEncoder.GetMediaInfoInternal(String inputPath, String primaryPath, MediaProtocol protocol, Boolean extractChapters, String probeSizeArgument, Boolean isAudio, Nullable`1 videoType, Boolean forceEnableLogging, CancellationToken cancellationToken) at MediaBrowser.Providers.MediaInfo.MediaInfoResolver.GetExternalStreamsAsync(Video video, Int32 startIndex, IDirectoryService directoryService, Boolean clearCache, CancellationToken cancellationToken) [20:58:32] [INF] [40] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Started library sync [20:58:32] [INF] [40] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Library Sync: Updated 1 items [20:58:32] [INF] [40] Jellyfin.Plugin.KodiSyncQueue.EntryPoints.LibrarySyncNotification: Finished library sync, taking 00:00:00.0831509 ``` ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here ![image](https://user-images.githubusercontent.com/125752805/220914256-9dcf1448-9970-4490-827b-dc4aedd37358.png) ![image](https://user-images.githubusercontent.com/125752805/220914274-59bda16f-079a-4fa9-a563-d27814678c65.png) ![image](https://user-images.githubusercontent.com/125752805/220914281-29f7704d-c844-4138-bc40-a87071ab7af4.png) ### Code of Conduct - [X] I agree to follow this project's Code of Conduct

backuprepo

2025-12-22 00:27:23 +01:00

closed this issue
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backuprepo commented

2025-12-22 00:27:27 +01:00

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@jellyfin-bot commented on GitHub (Jul 4, 2023):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@jellyfin-bot commented on GitHub (Jul 4, 2023): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).

backuprepo referenced this issue

2025-12-22 07:49:04 +01:00

[PR #4663] [MERGED] Bump version to 10.8.0 for next release #10041

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Reference: starred/jellyfin#4663

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