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[10.8.0][Issue]: Cannot add new subitles since upgrade #3701
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Reference: starred/jellyfin#3701
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Originally created by @whiteowl3 on GitHub (Mar 30, 2022).
Please describe your bug
I'm having an issue where I add some .srt subtitles next to a video file, using the .en.srt .es.srt naming convention. I run "search for new or updated files" on just the one individual title. all the new subtitles show up. I go to play the file, and the new subs are gone. its as if its not writing to the database or something but i cant pin it down in the logs.



anybody heard of this? im on the beta.
the interesting thing is that its still showing the external sub that was there initially, just not the ones that i added recently (since upgrade)
newly added subs are scanned in next to the original spanish one:
then we go to playback:
et voila, broken:
The expected behavior is that the new subtitles get scanned in and persist.
Jellyfin Version
10.8.0
if other:
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Code of Conduct
@whiteowl3 commented on GitHub (Mar 30, 2022):
Using the subtitle upload function correctly results in the srt being correctly uploaded alongside the video file, but the same occurs. Subtitles display in mediainfo only until played, when they disappear and cannot be used.
@whiteowl3 commented on GitHub (Mar 30, 2022):
a list of files in the directory for your troubleshooting pleasure:
@Dnkhatri commented on GitHub (Mar 31, 2022):
Are you on the latest 10.8 beta as this bug was fixed sometime back
@jellyfin-bot commented on GitHub (Jul 29, 2022):
This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.