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[Issue]: Files won't play over LAN if a user is already watching over WAN #3587

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opened 2025-12-21 22:26:14 +01:00 by backuprepo · 1 comment

backuprepo commented

2025-12-21 22:26:14 +01:00

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Originally created by @xkronusx on GitHub (Feb 6, 2022).

Please describe your bug

If a user is watching a video over a WAN connection, users on the LAN side won't be able to start playback of files.

If the LAN user watches via the WAN URL the file will then play.

Jellyfin Version

Other

if other:

No response

Environment

- OS: Docker container 10.8.0 Alpha 5
- Clients: Jellyfin media player
- Browser: Chrome/Opera
- Hardware Acceleration: None
- Reverse Proxy: Traefik

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I agree to follow this project's Code of Conduct

Originally created by @xkronusx on GitHub (Feb 6, 2022). ### Please describe your bug If a user is watching a video over a WAN connection, users on the LAN side won't be able to start playback of files. If the LAN user watches via the WAN URL the file will then play. ### Jellyfin Version Other ### if other: _No response_ ### Environment ```markdown - OS: Docker container 10.8.0 Alpha 5 - Clients: Jellyfin media player - Browser: Chrome/Opera - Hardware Acceleration: None - Reverse Proxy: Traefik ``` ### Jellyfin logs _No response_ ### FFmpeg logs _No response_ ### Please attach any browser or client logs here _No response_ ### Please attach any screenshots here _No response_ ### Code of Conduct - [X] I agree to follow this project's Code of Conduct

backuprepo

2025-12-21 22:26:14 +01:00

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backuprepo commented

2025-12-21 22:26:19 +01:00

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@jellyfin-bot commented on GitHub (Jun 6, 2022):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@jellyfin-bot commented on GitHub (Jun 6, 2022): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).

backuprepo referenced this issue

2025-12-22 07:28:49 +01:00

[PR #3587] [MERGED] fix UserManager UpdatePolicy #9440

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Reference: starred/jellyfin#3587

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