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SSL_ERROR_RX_RECORD_TOO_LONG #3254

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opened 2025-12-21 21:53:19 +01:00 by backuprepo · 2 comments

backuprepo commented

2025-12-21 21:53:19 +01:00

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Originally created by @RIS2000 on GitHub (Sep 18, 2021).

Describe the bug
SSL_ERROR_RX_RECORD_TOO_LONG

System (please complete the following information):

OS: Server running on Windows 10, client on Windows 10 Firefox and Android app from Play market
self signed cert for 3650 days (10 years)
Virtualization: none
Clients: Browser, Android
Browser: Firefox
Jellyfin Version: 10.7.7
FFmpeg Version:
Playback: [Direct Play, Remux, Direct Stream, Transcode]
Hardware Acceleration: none
Installed Plugins: none
Reverse Proxy: none
Base URL:
Networking: NAT
Storage: local

To Reproduce

Go to main with https
See error SSL_ERROR_RX_RECORD_TOO_LONG. On Android - blank screen

Server Logs

[2021-09-18 22:40:46.742 +03:00] [INF] [1] Main: Jellyfin version: "10.7.7"
[2021-09-18 22:40:46.769 +03:00] [INF] [1] Main: Environment Variables: ["[JELLYFIN_LOG_DIR, C:\ProgramData\Jellyfin\Server\log]"]
[2021-09-18 22:40:46.777 +03:00] [INF] [1] Main: Arguments: ["C:\Program Files\Jellyfin\Server\jellyfin.dll", "--service", "--datadir", "C:\ProgramData\Jellyfin\Server"]
[2021-09-18 22:40:46.780 +03:00] [INF] [1] Main: Operating system: "Windows"
[2021-09-18 22:40:46.781 +03:00] [INF] [1] Main: Architecture: X64
[2021-09-18 22:40:46.783 +03:00] [INF] [1] Main: 64-Bit Process: True
[2021-09-18 22:40:46.784 +03:00] [INF] [1] Main: User Interactive: False
[2021-09-18 22:40:46.784 +03:00] [INF] [1] Main: Processor count: 8
[2021-09-18 22:40:46.785 +03:00] [INF] [1] Main: Program data path: "C:\ProgramData\Jellyfin\Server"
[2021-09-18 22:40:46.785 +03:00] [INF] [1] Main: Web resources path: "C:\Program Files\Jellyfin\Server\jellyfin-web"
[2021-09-18 22:40:46.786 +03:00] [INF] [1] Main: Application directory: "C:\Program Files\Jellyfin\Server\"
[2021-09-18 22:40:46.991 +03:00] [INF] [1] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "C:\ProgramData\Jellyfin\Server\cache"
[2021-09-18 22:40:47.054 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN addresses : "[127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
[2021-09-18 22:40:47.055 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions : "[]"
[2021-09-18 22:40:47.056 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using LAN addresses: "[127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
[2021-09-18 22:40:47.057 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind addresses: "[]"
[2021-09-18 22:40:47.057 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind exclusions: "[]"
[2021-09-18 22:40:47.546 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Loading assemblies
[2021-09-18 22:40:57.337 +03:00] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "OMDb" "10.7.7.0"
[2021-09-18 22:40:57.338 +03:00] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "MusicBrainz" "10.7.7.0"
[2021-09-18 22:40:57.339 +03:00] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "AudioDB" "10.7.7.0"
[2021-09-18 22:40:57.639 +03:00] [INF] [1] Main: Kestrel listening on "Any IP4 Address"
[2021-09-18 22:40:57.945 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Running startup tasks
[2021-09-18 22:40:58.000 +03:00] [INF] [1] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Извлечение изображений сцен" set to fire at 09/19/2021 02:00, which is 3:19:02.0000241 from now.
[2021-09-18 22:40:58.107 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "4.3.2"
[2021-09-18 22:40:58.153 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "decoders": ["h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8_cuvid", "vp8_qsv", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "flac", "mp3"]
[2021-09-18 22:40:58.184 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "encoders": ["libx264", "h264_amf", "h264_nvenc", "h264_qsv", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "ac3", "flac", "libmp3lame", "libopus", "libvorbis", "srt"]
[2021-09-18 22:40:58.204 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "dxva2", "qsv", "d3d11va", "opencl"]
[2021-09-18 22:40:58.206 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: System: "C:\Program Files\Jellyfin\Server\ffmpeg.exe"
[2021-09-18 22:40:58.207 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: ServerId: "c8354303d8874943964b180fcbd69179"
[2021-09-18 22:40:58.212 +03:00] [ERR] [1] Emby.Dlna.Main.DlnaEntryPoint: The DLNA specification does not support HTTPS.
[2021-09-18 22:40:58.300 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all pre-startup entry points in 0:00:00.083704
[2021-09-18 22:40:58.300 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Core startup complete
[2021-09-18 22:40:58.437 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory E:\Audio
[2021-09-18 22:40:58.437 +03:00] [INF] [4] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory H:\Тотя\Audio
[2021-09-18 22:40:58.437 +03:00] [INF] [8] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory G:\Audio
[2021-09-18 22:40:58.437 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory H:\Audio
[2021-09-18 22:40:59.086 +03:00] [INF] [8] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory K:\Audio
[2021-09-18 22:40:59.623 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory L:\Тотя\Audio
[2021-09-18 22:40:59.623 +03:00] [INF] [4] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory N:\Audio
[2021-09-18 22:41:00.323 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory P:\Audio
[2021-09-18 22:41:00.323 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory O:\Лапа\музыка
[2021-09-18 22:41:00.362 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory P:\Backup\Audio
[2021-09-18 22:41:00.782 +03:00] [INF] [18] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory T:\Audio
[2021-09-18 22:41:00.782 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory V:\Audio
[2021-09-18 22:41:00.782 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory S:\Audio
[2021-09-18 22:41:00.788 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all post-startup entry points in 0:00:02.4869718
[2021-09-18 22:41:00.788 +03:00] [INF] [1] Main: Startup complete 0:00:14.3286748
[2021-09-18 22:41:01.016 +03:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: "StartupTrigger" fired for task: "Обновление плагинов"
[2021-09-18 22:41:01.017 +03:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: Queuing task "PluginUpdateTask"
[2021-09-18 22:41:01.019 +03:00] [INF] [9] Emby.Server.Implementations.ScheduledTasks.TaskManager: Executing "Обновление плагинов"
[2021-09-18 22:41:20.081 +03:00] [INF] [5] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Обновление плагинов" Completed after 0 minute(s) and 19 seconds
[2021-09-18 22:41:20.102 +03:00] [INF] [5] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks

FFmpeg Logs

Browser Console Logs
SSL_ERROR_RX_RECORD_TOO_LONG

Screenshots

Additional context
All worked fine till this month. May be browser update changed TLS policy ?
Please, help to diagnose.

Originally created by @RIS2000 on GitHub (Sep 18, 2021). **Describe the bug** SSL_ERROR_RX_RECORD_TOO_LONG **System (please complete the following information):** - OS: Server running on Windows 10, client on Windows 10 Firefox and Android app from Play market - **self signed cert for 3650 days (10 years)** - Virtualization: none - Clients: Browser, Android - Browser: Firefox - Jellyfin Version: 10.7.7 - FFmpeg Version: - Playback: [Direct Play, Remux, Direct Stream, Transcode] - Hardware Acceleration: none - Installed Plugins: none - Reverse Proxy: none - Base URL: - Networking: NAT - Storage: local **To Reproduce**  1. Go to main with https 2. See error SSL_ERROR_RX_RECORD_TOO_LONG. On Android - blank screen **Server Logs** ``` [2021-09-18 22:40:46.742 +03:00] [INF] [1] Main: Jellyfin version: "10.7.7" [2021-09-18 22:40:46.769 +03:00] [INF] [1] Main: Environment Variables: ["[JELLYFIN_LOG_DIR, C:\ProgramData\Jellyfin\Server\log]"] [2021-09-18 22:40:46.777 +03:00] [INF] [1] Main: Arguments: ["C:\Program Files\Jellyfin\Server\jellyfin.dll", "--service", "--datadir", "C:\ProgramData\Jellyfin\Server"] [2021-09-18 22:40:46.780 +03:00] [INF] [1] Main: Operating system: "Windows" [2021-09-18 22:40:46.781 +03:00] [INF] [1] Main: Architecture: X64 [2021-09-18 22:40:46.783 +03:00] [INF] [1] Main: 64-Bit Process: True [2021-09-18 22:40:46.784 +03:00] [INF] [1] Main: User Interactive: False [2021-09-18 22:40:46.784 +03:00] [INF] [1] Main: Processor count: 8 [2021-09-18 22:40:46.785 +03:00] [INF] [1] Main: Program data path: "C:\ProgramData\Jellyfin\Server" [2021-09-18 22:40:46.785 +03:00] [INF] [1] Main: Web resources path: "C:\Program Files\Jellyfin\Server\jellyfin-web" [2021-09-18 22:40:46.786 +03:00] [INF] [1] Main: Application directory: "C:\Program Files\Jellyfin\Server\" [2021-09-18 22:40:46.991 +03:00] [INF] [1] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: "C:\ProgramData\Jellyfin\Server\cache" [2021-09-18 22:40:47.054 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN addresses : "[127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]" [2021-09-18 22:40:47.055 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions : "[]" [2021-09-18 22:40:47.056 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using LAN addresses: "[127.0.0.1/8,10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]" [2021-09-18 22:40:47.057 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind addresses: "[]" [2021-09-18 22:40:47.057 +03:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind exclusions: "[]" [2021-09-18 22:40:47.546 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Loading assemblies [2021-09-18 22:40:57.337 +03:00] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "OMDb" "10.7.7.0" [2021-09-18 22:40:57.338 +03:00] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "MusicBrainz" "10.7.7.0" [2021-09-18 22:40:57.339 +03:00] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: "AudioDB" "10.7.7.0" [2021-09-18 22:40:57.639 +03:00] [INF] [1] Main: Kestrel listening on "Any IP4 Address" [2021-09-18 22:40:57.945 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Running startup tasks [2021-09-18 22:40:58.000 +03:00] [INF] [1] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for "Извлечение изображений сцен" set to fire at 09/19/2021 02:00, which is 3:19:02.0000241 from now. [2021-09-18 22:40:58.107 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version "4.3.2" [2021-09-18 22:40:58.153 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "decoders": ["h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8_cuvid", "vp8_qsv", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "flac", "mp3"] [2021-09-18 22:40:58.184 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available "encoders": ["libx264", "h264_amf", "h264_nvenc", "h264_qsv", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "ac3", "flac", "libmp3lame", "libopus", "libvorbis", "srt"] [2021-09-18 22:40:58.204 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "dxva2", "qsv", "d3d11va", "opencl"] [2021-09-18 22:40:58.206 +03:00] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: System: "C:\Program Files\Jellyfin\Server\ffmpeg.exe" [2021-09-18 22:40:58.207 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: ServerId: "c8354303d8874943964b180fcbd69179" [2021-09-18 22:40:58.212 +03:00] [ERR] [1] Emby.Dlna.Main.DlnaEntryPoint: The DLNA specification does not support HTTPS. [2021-09-18 22:40:58.300 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all pre-startup entry points in 0:00:00.083704 [2021-09-18 22:40:58.300 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Core startup complete [2021-09-18 22:40:58.437 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory E:\Audio [2021-09-18 22:40:58.437 +03:00] [INF] [4] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory H:\Тотя\Audio [2021-09-18 22:40:58.437 +03:00] [INF] [8] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory G:\Audio [2021-09-18 22:40:58.437 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory H:\Audio [2021-09-18 22:40:59.086 +03:00] [INF] [8] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory K:\Audio [2021-09-18 22:40:59.623 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory L:\Тотя\Audio [2021-09-18 22:40:59.623 +03:00] [INF] [4] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory N:\Audio [2021-09-18 22:41:00.323 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory P:\Audio [2021-09-18 22:41:00.323 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory O:\Лапа\музыка [2021-09-18 22:41:00.362 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory P:\Backup\Audio [2021-09-18 22:41:00.782 +03:00] [INF] [18] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory T:\Audio [2021-09-18 22:41:00.782 +03:00] [INF] [10] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory V:\Audio [2021-09-18 22:41:00.782 +03:00] [INF] [9] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory S:\Audio [2021-09-18 22:41:00.788 +03:00] [INF] [1] Emby.Server.Implementations.ApplicationHost: Executed all post-startup entry points in 0:00:02.4869718 [2021-09-18 22:41:00.788 +03:00] [INF] [1] Main: Startup complete 0:00:14.3286748 [2021-09-18 22:41:01.016 +03:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: "StartupTrigger" fired for task: "Обновление плагинов" [2021-09-18 22:41:01.017 +03:00] [INF] [10] Emby.Server.Implementations.ScheduledTasks.TaskManager: Queuing task "PluginUpdateTask" [2021-09-18 22:41:01.019 +03:00] [INF] [9] Emby.Server.Implementations.ScheduledTasks.TaskManager: Executing "Обновление плагинов" [2021-09-18 22:41:20.081 +03:00] [INF] [5] Emby.Server.Implementations.ScheduledTasks.TaskManager: "Обновление плагинов" Completed after 0 minute(s) and 19 seconds [2021-09-18 22:41:20.102 +03:00] [INF] [5] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks ``` **FFmpeg Logs** **Browser Console Logs** SSL_ERROR_RX_RECORD_TOO_LONG **Screenshots** **Additional context** All worked fine till this month. May be browser update changed TLS policy ? Please, help to diagnose.

backuprepo

2025-12-21 21:53:19 +01:00

closed this issue
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backuprepo commented

2025-12-21 21:53:24 +01:00

Author

Owner

@MrChip53 commented on GitHub (Sep 19, 2021):

Are you using a reverse proxy with SSL or SSL through Jellyfin directly? Either way I think this is because of misconfiguration of your SSL cert or whatever server you have handling your HTTPS connections and not a Jellyfin bug.

@MrChip53 commented on GitHub (Sep 19, 2021): Are you using a reverse proxy with SSL or SSL through Jellyfin directly? Either way I think this is because of misconfiguration of your SSL cert or whatever server you have handling your HTTPS connections and not a Jellyfin bug.

backuprepo commented

2025-12-21 21:53:26 +01:00

Author

Owner

@jellyfin-bot commented on GitHub (Jan 30, 2022):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.

If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.

This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@jellyfin-bot commented on GitHub (Jan 30, 2022): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or master branch, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).

backuprepo referenced this issue

2025-12-22 07:21:36 +01:00

[PR #3254] [MERGED] Use typed logger where possible #9218

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Reference: starred/jellyfin#3254

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