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PDFs >=~40 Megabytes in size, never finish loading #2849

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opened 2025-12-21 21:13:37 +01:00 by backuprepo · 2 comments

backuprepo commented

2025-12-21 21:13:37 +01:00

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Originally created by @zachron on GitHub (Mar 24, 2021).

Describe the bug
When loading pdfs that are bigger then ~40M the console displays a
Uncaught (in promise) undefined
inputManager: tried to process command with no action assigned: unknown
and the loading indicator never stops and pdf never loads

System (please complete the following information):

OS: Linux
Virtualization: None
Clients: Browser
Browser: Firefox 86
Jellyfin Version: 10.7.1
Playback: Books
Installed Plugins: None
Reverse Proxy: nginx
Base URL: none
Networking: host
Storage: local

To Reproduce

make a books library with some PDFs that are >= ~40M
try to view them

Expected behavior
PDF will load correctly, like PDFs that are < 40M do.

Logs
no errors are reported in the server log

Additional context
It appears to only happen with firefox, i cannot replicate it in chrome, safari, or any other browser i have access to, but i can reliably replicate it on multiple machines with firefox.

Originally created by @zachron on GitHub (Mar 24, 2021). **Describe the bug** When loading pdfs that are bigger then ~40M the console displays a `Uncaught (in promise) undefined` `inputManager: tried to process command with no action assigned: unknown ` and the loading indicator never stops and pdf never loads **System (please complete the following information):** - OS: Linux - Virtualization: None - Clients: Browser - Browser: Firefox 86 - Jellyfin Version: 10.7.1 - Playback: Books - Installed Plugins: None - Reverse Proxy: nginx - Base URL: none - Networking: host - Storage: local **To Reproduce** 1. make a books library with some PDFs that are >= ~40M 2. try to view them **Expected behavior** PDF will load correctly, like PDFs that are < 40M do. **Logs** no errors are reported in the server log **Additional context** It appears to only happen with firefox, i cannot replicate it in chrome, safari, or any other browser i have access to, but i can reliably replicate it on multiple machines with firefox.

backuprepo

2025-12-21 21:13:37 +01:00

closed this issue
added the
stale
label

backuprepo commented

2025-12-21 21:13:41 +01:00

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@crobibero commented on GitHub (Mar 24, 2021):

Please fully fill out the issue template, including server logs.

@crobibero commented on GitHub (Mar 24, 2021): Please fully fill out the issue template, including server logs.

backuprepo commented

2025-12-21 21:13:43 +01:00

Author

Owner

@stale[bot] commented on GitHub (Jul 23, 2021):

This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments.
If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or nightlies, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label.
This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on Matrix or Social Media.

@stale[bot] commented on GitHub (Jul 23, 2021): This issue has gone 120 days without comment. To avoid abandoned issues, it will be closed in 21 days if there are no new comments. If you're the original submitter of this issue, please comment confirming if this issue still affects you in the latest release or nightlies, or close the issue if it has been fixed. If you're another user also affected by this bug, please comment confirming so. Either action will remove the stale label. This bot exists to prevent issues from becoming stale and forgotten. Jellyfin is always moving forward, and bugs are often fixed as side effects of other changes. We therefore ask that bug report authors remain vigilant about their issues to ensure they are closed if fixed, or re-confirmed - perhaps with fresh logs or reproduction examples - regularly. If you have any questions you can reach us on [Matrix or Social Media](https://docs.jellyfin.org/general/getting-help.html).

backuprepo referenced this issue

2025-12-22 07:16:56 +01:00

[PR #2849] [MERGED] Handle null outputFileExtension in GetOutputFilePath #9070

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Reference: starred/jellyfin#2849

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